IT - Desktop Engineer III

Socket.dev; Chattanooga (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev seeks a Desktop Engineer III to design, package applications, deploy operating systems, and patch Windows 7–10 and Office 2010–2016, including third-party apps. The role also requires creating and executing test plans and documenting technical bulletins.

Ideal candidates will have 7+ years in Windows desktop environments, PowerShell scripting, and strong Group Policy expertise, with the ability to work independently and handle on-call support when needed.

Qualifications

• Bachelor's degree or equivalent experience required.
• 7+ years designing, testing, upgrading, and supporting Windows desktop environments.
• Experience with SCCM 2012+ for deploying apps, OS images, and patches.
• Strong PowerShell scripting and Group Policy expertise.
• Excellent written and verbal communication; ability to work with minimal supervision.

Responsibilities

• Design and perform application packaging and OS deployments.
• Maintain security patching for Windows 7–10 and Office 2010–2016.
• Create and execute test plans and test cases; document bulletins and advisories.
• Provide status reports on systems and services; participate in on-call as needed.
• Collaborate with teams to optimize OS image and app integrations.

Skills

PowerShell scripting

Group Policy

Communication skills

On-call availability

Independent work

Education

Bachelor's Degree in Computer Science or equivalent

Tools

SCCM

MDT

VMware Horizon View

Citrix

Symantec Endpoint Protection

Job description

Job Summary

The Desktop Engineer III would need to design, perform application packaging, operating system deployments and security patching of MS Windows 7 through 10, Office 2010 through 2016 and related third party applications. Additionally, the Desktop Engineer III will create and utilize test plans and test cases, as well as document and test technical and informational bulletins.

Education

Required: Bachelor's Degree in Computer Science, B. Tech, or equivalent work experience

Preferred:

Experience

Required:

• Minimum of 7+ Years' experience designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop applications and package engineering of MS Windows XP (legacy support), Windows 7-10, and Office 2010-2016 (and related third party applications)
• Advanced proficiency designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop Operating Systems
• MS Windows PowerShell scripting
• Advanced Proficiency and Group Policy expertise in design and support for workstations
• Understanding of SCCM package deployment with 2-3 years' experience delivering applications, OS images and security patches via SCCM 2012 and above
• Familiarity with general application packaging, delivery and virtualization software
• Capable of providing technical desktop engineering practices, recommendations, advice, and enhancements from engagements of prior successful OS image/application integrations.
• Demonstrated experience and knowledge with Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM)
• Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision
• Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude, and a drive to learn)
• Schedule flexibility when required for emergent issues

Preferred:

• VMware Horizon View VDI and/or Citrix experience
• SCCM Compliance Baselines and Remediation
• Symantec Endpoint Protection experience
• Advanced proficiency and understanding of software and hardware licensing and support/maintenance agreements

Position Requirement(s): License/Certification/Registration

Required: Valid driver's license

Preferred: VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP), Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE), Citrix Certified Professional (CCP) or Citrix Certified Expert (CCE), or CompTIA Server+ certification

Department Position Summary

The Desktop Engineer III would need to design / perform application packaging, operating system deployments and security patching of MS Windows 7 through 10, Office 2010 through 2016 and related third party applications. Additionally, the Desktop Engineer will create and utilize test plans and test cases, as well as document and test technical and informational bulletins.

Minimum of 7+ Years experience designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop applications and package engineering of MS Windows XP (legacy support), Windows 7-10, and Office 2010-2016 (and related third party applications)

Designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop Operating Systems with minimal supervision

MS Windows PowerShell scripting

Group Policy expertise in design and support for workstations

Understanding of SCCM package deployment with 2-3 years' experience delivering applications, OS images and security patches via SCCM 2012 and above

Familiarity with general application packaging, delivery and virtualization software

Capable of providing technical desktop engineering practices, recommendations, advice, and enhancements from engagements of prior successful OS image/application integrations

Demonstrated experience and knowledge with Microsoft Deployment

Toolkit (MDT), System Center Configuration Manager (SCCM)

Advanced proficiency and understanding of software and hardware licensing and support/maintenance agreements

Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision

Provide status reports on systems and services

Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude, and a drive to learn)

Schedule flexibility when required for emergent issues

Participate in On-Call schedule as needed

Other duties as assigned