IT Delivery Leader: CRM, Web & Digital Platforms

Industrial Scientific Corporation; Everett, Northern (WA, KY); Hybrid; USD 110,000 - 183,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Fluke is seeking an IT Project Manager to lead high-visibility technology initiatives across our Commercial IT portfolio in Everett, WA. You will drive delivery from concept through deployment, coordinating with business leaders, product owners, developers, and external partners to realize measurable business outcomes.

The role emphasizes execution, governance, and collaboration, with a focus on CRM, web platforms, eCommerce, and digital experiences that support growth and efficiency.

Qualifications

• 5+ years of experience leading complex IT projects and business technology initiatives.
• Experience leading globally distributed business and technical teams.
• Strong stakeholder management, facilitation, negotiation, and executive communication skills.
• Strong executive presence with the ability to communicate project health, risks, tradeoffs, mitigation strategies, and recommendations to senior leaders and executive stakeholders.
• Demonstrated ability to manage project scope, budgets, timelines, resources, risks, dependencies, vendors, and escalations.
• Proven ability to influence without direct authority and drive accountability across cross-functional teams.
• Strong organizational skills with the ability to lead multiple concurrent projects in a fast-paced environment.
• Practical understanding of project management methodologies including PMI principles, Agile delivery, Waterfall, and hybrid delivery models.
• Experience utilizing project and portfolio management tools such as Smartsheet, Microsoft Project, Jira, Azure DevOps, or similar platforms.

Responsibilities

• Own end-to-end project delivery from intake and planning through deployment, adoption, and project closeout.
• Lead multiple concurrent Commercial IT initiatives across CRM, web, eCommerce, customer portals, digital asset management, digital marketing, and channel enablement platforms.
• Lead cross-functional project teams consisting of business stakeholders, product owners, developers, architects, QA resources, vendors, and implementation partners.
• Develop and manage project plans, milestones, schedules, budgets, resource forecasts, dependencies, and risk mitigation plans.
• Drive project execution while proactively identifying and resolving obstacles that may impact delivery.
• Deliver clear, concise executive-level communications on project status, accomplishments, risks, decisions, and next steps.

Skills

Stakeholder management

Executive communication

Delivery leadership

Cross-functional collaboration

Risk management

Project delivery

Education

Bachelor’s degree in Information Technology, Business, Engineering, or related

Tools

Smartsheet

Microsoft Project

Jira

Azure DevOps

Job description

Fluke is seeking an IT Project Manager to lead high-visibility technology initiatives across our Commercial IT portfolio in Everett, WA. You will drive delivery from concept through deployment, coordinating with business leaders, product owners, developers, and external partners to realize measurable business outcomes.

The role emphasizes execution, governance, and collaboration, with a focus on CRM, web platforms, eCommerce, and digital experiences that support growth and efficiency.