IT Data Operations Technician — Staff IT Support & Setup

River Edge Behavioral Health; Milledgeville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible spending accounts

Short and long-term disability

11 paid holidays

Voluntary life insurance

Job summary

River Edge Behavioral Health is seeking an IT Data Operations Technician to provide first-level IT support, set up laptops and devices, and install and configure hardware and software. The role includes troubleshooting issues, responding to support requests, and training staff on computer systems.

Candidates should have a high school diploma or GED (Associates preferred), solid Office 365 knowledge, and 1+ year in IT/Data Analyst roles, with strong organizational and communication skills and a

Qualifications

• Proven experience with Office 365 and related tools.
• Strong troubleshooting skills for desktop hardware and software.
• Basic understanding of computer networking concepts.
• Ability to handle confidential information professionally.
• Excellent verbal and written communication abilities.

Responsibilities

• Provide first-level IT support to CCBHC team members.
• Set up laptops and other computing devices.
• Install and configure hardware and software.
• Troubleshoot technical issues and respond to requests.
• Train staff on effective use of computer systems.
• Travel as needed and perform other duties as assigned.

Skills

Office 365 knowledge

PC troubleshooting

Basic networking

Organizational & communication skills

Confidential information handling

Education

High school diploma/GED

Associates degree preferred

Job description

River Edge Behavioral Health is seeking an IT Data Operations Technician to provide first-level IT support, set up laptops and devices, and install and configure hardware and software. The role includes troubleshooting issues, responding to support requests, and training staff on computer systems.

Candidates should have a high school diploma or GED (Associates preferred), solid Office 365 knowledge, and 1+ year in IT/Data Analyst roles, with strong organizational and communication skills and a