D207 - Information Technology - IT Data Operations Technician

River Edge Behavioral Health; Milledgeville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible spending accounts

Short and long-term disability

11 paid holidays

Voluntary life insurance

Job summary

River Edge Behavioral Health is seeking an IT Data Operations Technician to provide first-level IT support, set up laptops and devices, and install and configure hardware and software. The role includes troubleshooting issues, responding to support requests, and training staff on computer systems.

Candidates should have a high school diploma or GED (Associates preferred), solid Office 365 knowledge, and 1+ year in IT/Data Analyst roles, with strong organizational and communication skills and a

Qualifications

• Proven experience with Office 365 and related tools.
• Strong troubleshooting skills for desktop hardware and software.
• Basic understanding of computer networking concepts.
• Ability to handle confidential information professionally.
• Excellent verbal and written communication abilities.

Responsibilities

• Provide first-level IT support to CCBHC team members.
• Set up laptops and other computing devices.
• Install and configure hardware and software.
• Troubleshoot technical issues and respond to requests.
• Train staff on effective use of computer systems.
• Travel as needed and perform other duties as assigned.

Skills

Office 365 knowledge

PC troubleshooting

Basic networking

Organizational & communication skills

Confidential information handling

Education

High school diploma/GED

Associates degree preferred

Job description

Company Overview

Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and developmental disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups.

Position Overview

River Edge is looking to fill the position of IT Data Operations Technician. This position is responsible for providing first-level IT support to CCBHC team members by setting up laptops and other computing devices, installing and configuring hardware and software, troubleshooting technical issues, responding to support requests, and training staff on the effective use of computer systems. The role also requires occasional travel and the ability to perform other duties as assigned.

Responsibilities

• Providing first-level IT support to CCBHC team members
• Setting up laptops and other computing devices
• Installing and configuring hardware and software
• Troubleshooting technical issues
• Responding to support requests
• Training staff on the effective use of computer systems
• Performing occasional travel and other duties as assigned

Qualifications

• High school diploma/GED equivalent (Associates degree preferred)
• Intermediate to advanced Office 365 knowledge
• Intermediate to advanced PC troubleshooting skills
• Basic networking knowledge
• Minimum age 21 years
• 1+ year(s) of experience working in IT/Data Analyst
• Strong organizational and communication skills, both verbal and written
• Good interpersonal skills and positive energy
• Ability to handle and protect confidential information
• Valid driver's license with reliable transportation and acceptable driving record
• All applicants must pass a satisfactory background clearance and pre-employment drug test
• Provide 2 professional references (former employers only, no family members)

Physical Qualifications

• Must be able to lift 25 pounds whenever needed or required

Additional Benefits

• Flexible spending accounts
• Short and long-term disability coverage
• 11 paid holidays
• Voluntary life insurance

If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer and highly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All selected applicants must pass a satisfactory background clearance and pre-employment drug test.