IT & Cybersecurity Specialist

Topsort; Boston (MA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Topsort is seeking a Security & IT Specialist to enhance security practices and manage IT infrastructure. The role involves completing RFPs, collaborating with teams, and ensuring compliance with industry standards. Join a fast-paced, collaborative environment focused on growth and innovation.

Benefits

Flexible PTO schedule with floating holidays

Company Offsite and Industry Exposure

Working Equipment and Hubs

Meditation App, Birthday and Anniversary Celebrations

Qualifications

• 2+ years of experience in similar roles.
• Proven expertise in completing RFPs and customer security questionnaires.

Responsibilities

• Complete security, IT, and compliance sections of RFPs.
• Define and maintain robust security controls across the organization.
• Oversee cloud environments ensuring security best practices.

Skills

Cloud Security

Communication

Organizational Skills

Education

Bachelor’s or Master’s degree in Computer Science

Tools

AWS

GCP

Kubernetes

Infrastructure as Code (IaC)

Bitwarden

AWS IAM

Job description

We're quickly growing and super excited for you to join us!

About Topsort

Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.

What it’s like to work at Topsort

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

About the Role:

We are looking for an experienced and versatileSecurity & IT Specialistto join our team. In this role, you will play a critical part in ensuring robust security practices, managing IT infrastructure, and supporting our sales and customer success efforts through detailed and timely completion of RFPs (Requests for Proposal) and security/compliance questionnaires.

You will:

• RFP Completion: Act as a subject matter expert in completing security, IT, and compliance sections of RFPs to support the sales process. Ensure all responses are accurate, concise, and aligned with customer requirements.
• Customer Security Questionnaires: Collaborate with internal teams to efficiently complete technical and compliance-related questionnaires, helping build trust and confidence with prospective and existing customers.
• Communication with Stakeholders: Work closely with sales, customer success, and leadership teams to address client concerns related to security and compliance.
• Define, implement, and maintain robust security controls across the organization.
• Support compliance with SOC 2 and ISO 27001 frameworks, ensuring alignment with industry standards.
• Conduct security assessments to identify risks and develop mitigation plans.
• Oversee cloud environments, such asAWS,GCP, andGoogle Workspace, ensuring security best practices are in place.
• UtilizeInfrastructure as Code (IaC)tools to manage secure cloud environments and Kubernetes deployments.
• Administer tools likeBitwarden,AWS IAM, and internal platforms (e.g., Retool, Slack) for secure access management.
• Provide responsive and proactive support for security and IT resources, ensuring end-user satisfaction.
• Apply cost-effective and efficient decision-making practices to optimize IT and security resource allocation.

What (we think) you need to be successful- we’re open to not checking all the boxes and be proven wrong by outlier candidates as well!

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 2+ years of experience in similar roles.
• Proven expertise in completing RFPs and customer security questionnaires, particularly in support of sales and compliance processes.
• Strong experience in cloud security (AWS, GCP) and infrastructure management with tools like Kubernetes and IaC.
• Familiarity with compliance standards such as SOC 2 and ISO 27001 is a strong plus.
• Exceptional organizational and communication skills to manage internal and customer-facing responsibilities effectively.
• Ability to think strategically and economically when implementing IT and security solutions.

Why it’s awesome to work at Topsort

Direct Feedback and Rapid Growth: [96% of Topsorters report ]We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”

• Be part of an elite and collaborative sports team:We believe startup scaleup is just like a team sport. It's been written in our motto since day 1 that we are collaborative internally, competitive externally, and never the other round around. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team.
• Company Offsite and Industry Exposure:Once a year Topsorters get together as a whole and also meet customers and really spend time to get feedback
• Working Equipment and Hubs:our team is global and also centered around hubs, that means you’re welcome to create a hybrid work schedule, and encouraged to travel to other hubs to collaborate. We provide working devices of your choice and surprise swags for special events.
• Flexible PTO schedule with floating holidays -we encourage Topsorters to take time off and recharge, and respect different cultural norms so offer floating holidays to accommodate the celebrations you’d like.
• Meditation App, Birthday and Anniversary Celebrations -we like little surprises and remember the key moments to celebrate with you!

Do you sound like the right fit? Let's dive right in!

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