IT Contracts Specialist – Senior

The Planet Group; Framingham (MA); Hybrid; USD 68,000 - 74,000; Full time

Job summary

Planet Group (United States) is seeking a Senior IT Contracts Specialist in Framingham, MA. The role is hybrid and involves drafting, proofreading, and editing Statements of Work (SOWs) for Managed Services, Custom, Fixed Fee, and Staff Augmentation engagements.

You will also handle amendments and work with internal teams to ensure accurate contracting, compliance, and governance. The ideal candidate has extensive IT contracts experience, sharp negotiation skills, and the ability to train teams

Qualifications

• Strong contract drafting and redlining skills.
• Experience drafting IT Professional Services contracts.
• Ability to negotiate complex agreements with stakeholders.

Responsibilities

• Draft, proofread, and edit SOWs and amendments.
• Manage contracting process from request to execution and PO issuance.
• Coordinate with Legal and Procurement on high-profile agreements.

Skills

Time management

Negotiation skills

Contract drafting

Independent work

Team collaboration

Education

Bachelor's degree

Law degree

Paralegal experience

Tools

Microsoft Word

Excel

ServiceNow

Jira

Job description

IT Contracts Specialist - Senior

Location: Framingham MA. Hybrid Remote local

12 months

Pay $49-54hr.

The Senior Contracts Specialist will work both independently and as part of a team to draft, proofread, and edit Statements of Work (SOWs) for content and formatting within established timelines. This individual will finalize SOWs for Managed Services, Custom or Fixed Fee (milestone- and deliverable-based), and Staff Augmentation (Time & Materials) engagements, as well as amendments to existing agreements between internal business units and preferred service providers for external contract labor.

Major Areas of Responsibility

Drive Contract Excellence

• Facilitate internal and external stakeholder meetings to develop and clarify business requirements, specifications, and contractual terms, ensuring all details are captured and documented throughout the SOW and amendment development process.

• Prepare, negotiate, and manage IT Professional Services and Consulting Services contracts.

• Provide training to relevant Service Delivery teams on contract processes to ensure content, approvals, and contractual requirements are met.

• Manage the contracting process from initial request through execution, receipt of fully executed documents, and Purchase Order issuance, as required.

• Review contract redlines, identify business and contractual issues, and elevate concerns appropriately.

• Compare amendments against original SOWs and supporting documentation.

• Assist with developing and updating Standard Operating Procedures (SOPs), process improvement materials, training documents, and contract forms.

• Validate resource plans against existing rate cards, including roles, rates, and locations.

• Support contracting processes for engagements exceeding $100M in value.

Ensure Value Delivery

• Ensure service levels, metrics, and reporting requirements are incorporated into SOWs.

• Identify and support resolution of issues impacting contract completion, including facilitating and administering vendor management exception processes.

• Incorporate lessons learned into operating procedures and contract form updates.

Improve Contract Management

• Perform administrative functions, including meeting coordination, database and tracking updates, document formatting, redlining, and contract preparation.

• Monitor, manage, and prioritize incoming SOW review requests.

• Manage and maintain document versions across internal and external stakeholders.

• Provide status updates and communicate concerns through daily tracking reports and team meetings.

• Work within shared file management systems.

• Develop formal service-level targets for labor-related engagements and ensure service-level reviews are incorporated into vendor governance programs.

• Partner with Legal and Procurement to prioritize high-profile commercial agreements.

• Provide oversight, validation, and negotiation of change order requests.

• Serve as a subject matter expert on industry best practices related to labor contracting.

• Collaborate with Legal and Procurement on continuous improvement initiatives within contracting processes.

• Assist with special projects as needed.

This individual will work with multiple internal stakeholders to determine the appropriate level of detail, risk management, and governance required for each contract. Strong judgment and negotiation skills are essential when addressing pushback from internal stakeholders or vendors to achieve desired outcomes. The ability to understand business objectives and independently resolve challenges is critical.

Escalation will be required when alignment cannot be reached on material contractual matters.

Minimum Job Skills and Qualifications

• Self-motivated individual with the ability to build trust among colleagues and work effectively as part of a team.

• Ability to work independently in a fast-paced environment while managing multiple contracts and projects under tight deadlines.

• Excellent time management, prioritisation and organisational skills with strong attention to detail.

• Highly responsive with exceptional interpersonal, communication, and customer service skills.

• Positive attitude, willingness to learn, and commitment to personal growth and team success.

• Ability to adapt to new and evolving processes.

• Excellent written communication skills, including clear and concise contract drafting.

• Strong verbal communication and effective negotiation skills.

• Sound judgement regarding business and legal matters, including the ability to identify and elevate issues appropriately.

• Solid understanding of legal terminology and contract principles.

• Ability to apply prior business and/or legal expertise to contractual matters.

• Experience developing service levels and incorporating them into agreements and governance processes.

• Ability to understand internal business objectives, research applicable legal best practices, and apply findings to contract development.

• Ability to independently resolve challenges while supporting business objectives.

• Experience conducting legal and other research.

• Advanced computer proficiency, particularly with Microsoft Word, including redlining, tracking changes, and contract formatting.

• Proficiency in Excel and online research tools preferred.

• ServiceNow and Jira experience preferred.

• Agile Kanban experience preferred.

Minimum Experience Required

• 8+ years of experience in IT corporate contracts.

• 4-6 years of experience drafting, negotiating, and executing IT Professional Services contracts.

• Hands‑on experience independently drafting, negotiating, and managing various contract types, including Time & Materials, Fixed Fee and Managed Services agreements.

• Extensive experience negotiating complex agreements incorporating risk mitigation measures, including SLAs, KPIs and contract governance procedures.

• Experience working directly with attorneys and/or third parties in advisory and negotiation capacities.

• Bachelor's degree, law degree or paralegal experience required.