IT CONSULTANT SR

First Horizon Bank; Maryville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

First Horizon Bank is seeking an experienced Windows Server Engineer to join our Windows Application Management Services Team. You will partner with developers and vendors to deploy, maintain, and troubleshoot Windows Server-based applications while onboarding teams to our DevOps platform.

You will design automation scripts, manage IIS-hosted apps, oversee database connectivity (MySQL, SQL Server), and handle SSL/TLS certificates.

Qualifications

• Strong troubleshooting skills with ability to diagnose and resolve complex technical issues.
• Deep experience with Windows Server administration (2016/2019/2022)
• Proficiency in IIS configuration, management, and troubleshooting
• Experience with Team Foundation Server (TFS) / Azure DevOps Server
• Strong PowerShell scripting skills for automation and tooling
• Working knowledge of MySQL, SQL Server, and ODBC connections
• Experience managing SSL/TLS certificates—provisioning, binding, renewal, and troubleshooting

Responsibilities

• Collaborate with internal development teams and third-party vendors to deploy, configure, and support applications hosted on Windows Server infrastructure
• Troubleshoot complex application and platform issues across the full Windows Server stack, identifying root causes and driving resolution
• Assist teams in onboarding to the organization's DevOps platform, guiding them through best practices and standardized workflows
• Design, develop, and maintain automation scripts and processes to streamline application deployments and reduce manual effort
• Manage and maintain IIS-hosted web applications, including configuration, performance tuning, and issue resolution
• Administer and troubleshoot database connectivity, including MySQL, SQL Server, and ODBC connections
• Manage certificate lifecycles, including provisioning, renewal, installation, and troubleshooting across application environments
• Create and maintain documentation for processes, configurations, and runbooks
• Participate in on-call rotations or incident response as needed

Skills

Troubleshooting

Windows Server admin

PowerShell scripting

SSL/TLS certificates

Incident response

Education

Bachelor's degree

Tools

IIS configuration

TFS / Azure DevOps Server

MySQL

SQL Server

ODBC

Job description

We are seeking an experienced Windows Server Engineer to join our Windows Application Management Services Team. In this role, you will serve as a key technical resource, partnering with developers and vendors to deploy, maintain, and troubleshoot Windows Server-based applications. You will also play a critical role in onboarding teams into our DevOps platform and driving automation of application deployment pipelines.

Responsibilities

• Collaborate with internal development teams and third-party vendors to deploy, configure, and support applications hosted on Windows Server infrastructure

• Troubleshoot complex application and platform issues across the full Windows Server stack, identifying root causes and driving resolution

• Assist teams in onboarding to the organization's DevOps platform, guiding them through best practices and standardized workflows

• Design, develop, and maintain automation scripts and processes to streamline application deployments and reduce manual effort

• Manage and maintain IIS-hosted web applications, including configuration, performance tuning, and issue resolution

• Administer and troubleshoot database connectivity, including MySQL, SQL Server, and ODBC connections

• Manage certificate lifecycles, including provisioning, renewal, installation, and troubleshooting across application environments

• Create and maintain documentation for processes, configurations, and runbooks

• Participate in on-call rotations or incident response as neede

Education & Experience

• Minimum 8 years of experience as a Windows Systems Engineer

— OR —

• Bachelor's degree and a minimum of 4 years of experience as a Windows Systems Engineer

Required Qualifications

• Strong troubleshooting skills with a demonstrated ability to diagnose and resolve complex, multi-layered technical issues

• Deep experience with Windows Server administration (2016/2019/2022)

• Proficiency in IIS configuration, management, and troubleshooting

• Experience with Team Foundation Server (TFS) / Azure DevOps Server

• Strong PowerShell scripting skills for automation, administration, and tooling

• Working knowledge of MySQL, SQL Server, and ODBC connection configuration and troubleshooting

• Experience managing SSL/TLS certificates — provisioning, binding, renewal, and troubleshooting

Preferred Qualifications

The following skills are not required but are considered a strong plus:

• Configuration Management & IaC: Ansible, Crossplane, Terraform

• Collaboration & Project Tracking: JIRA, Confluence

• Containers & Orchestration: Kubernetes

• Operating Systems: Linux

• Source Control: Git, Git branching strategies, GitHub, Bitbucket

• CI/CD & Artifact Management: Jenkins/CloudBees, Artifactory, Xray, ArgoCD

Job Identification: 1239

Job Category: Support

Job Schedule: Full time

Degree Level: Bachelor's Degree