IT Configuration Management Specialist II

Attainx,inc-; Arlington (VA); Hybrid; USD 81,000 - 83,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

Dental and vision coverage

401(k) plan with matching

Tuition reimbursement

Job summary

AttainX, Inc. is seeking an IT Configuration Management Specialist II to support DHS CISA’s Critical Infrastructure Collaboration Platform. The role administers the CMDB, conducts audits, and coordinates changes and releases for CICP applications and infrastructure.

The position requires a Bachelor's degree and 2–4 years in IT configuration management or CMDB administration, with ServiceNow familiarity preferred. This is a hybrid on-site/remote role in Arlington, VA.

Qualifications

• Bachelor’s degree; IT, information systems, computer science, or related field preferred.
• 2-4 years in IT configuration management, CMDB administration, or IT operations; additional related experience welcome.
• Experience administering, configuring, maintaining CMDB.
• Familiarity with baseline management, change control, patching, and approved changes.
• Ability to analyze discrepancies, maintain audit evidence, and document corrective actions.
• Experience with IT service management tools; familiarity with CMDB platforms preferred.

Responsibilities

• Administer and execute the IT configuration management process for CICP applications, infrastructure, and services.
• Design, configure, maintain, and improve the CMDB, records, relationships, and data quality controls.
• Maintain inventories, software versions, dependencies, baselines, and lifecycle status.
• Coordinate discovery, reconciliation, and record updates with teams.
• Conduct configuration audits covering software version control, release management, and baselines.
• Identify discrepancies and coordinate corrective actions with stakeholders.
• Verify change approvals and evidence before baseline updates; maintain traceability.
• Support patching, upgrades, and deployment activities with configuration records.
• Document configurations against Federal and DHS standards; verify DHS approvals.
• Provide records and audit evidence for security authorization and remediation.
• Maintain SOPs, CMDB guidance, and reports; propose improvements.
• Support release readiness, cutover planning, and knowledge transfer.
• Safeguard configuration data and Protected Critical Infrastructure Information.

Skills

CMDB administration

Configuration management

Change control

Software version control

IT service management

Stakeholder communication

Data quality controls

Discovery and reconciliation

Audit evidence

ServiceNow familiarity

Education

Bachelor's degree in IT/IS/CS

Tools

ServiceNow

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Configuration Management Specialist II

Full Time Professional Arlington, VA, US

Salary Range: $81,000.00 To $83,000.00 Annually

Job Title: IT Configuration Management Specialist II

Location: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington VA 22203.

Work Schedule: Monday through Friday.

Security Requirements: Must be a US Citizen eligible to obtain / maintain a DHS Public Trust Level Clearance.

AttainX is seeking an IT Configuration Management Specialist II to support DHS CISA’s Critical Infrastructure Collaboration Platform (CICP). This Configuration Management Specialist position administers the IT configuration management process and Configuration Management Database (CMDB), conducts configuration audits, and supports controlled software changes and releases. The specialist receives direction in several aspects of the work while gaining exposure to more complex configuration, integration, and sustainment activities.

Qualifications and Education Requirements:

• Bachelor’s degree; a degree in information technology, information systems, computer science, or a related field is preferred.
• 2-4 years of related experience in IT configuration management, CMDB administration, or IT operations; additional relevant experience is welcome.
• Experience administering, configuring, maintaining, and improving a Configuration Management Database (CMDB).
• Working knowledge of configuration items, asset relationships, lifecycle records, discovery, reconciliation, and data quality controls.
• Experience with configuration auditing, software version control, integration builds, and release management.
• Familiarity with baseline management, change control, patching, and processes that allow only approved and validated changes.
• Ability to analyze configuration discrepancies, maintain audit evidence, and document corrective actions.
• Experience with IT service management tools and reporting; familiarity with ServiceNow or comparable CMDB platforms is preferred.
• Ability to document configuration procedures and communicate findings to technical teams and stakeholders.
• Ability to work collaboratively, accept periodic direction, and gain experience with more complex configuration management tasks.
• Must be a US Citizen, able to obtain and maintain a DHS Public Trust Clearance.
• Experience with Federal or DHS/CISA systems, approved software baselines, and security authorization support is preferred.

Job Duties:

The IT Configuration Management Specialist II maintains reliable configuration information and supports compliance, release readiness, and service continuity. Responsibilities include:

• Administer and execute the IT configuration management process for CICP applications, infrastructure, and supporting services.
• Administer, design, configure, maintain, and improve the CMDB, including its structure, configuration item records, relationships, and data quality controls.
• Maintain accurate inventories, software versions, dependencies, baselines, and lifecycle status for configuration items.
• Coordinate discovery, reconciliation, and record updates with administrators, developers, asset owners, and operations teams.
• Conduct configuration audits covering software version control, integration builds, release management and compliance with approved baselines.
• Identify discrepancies, unauthorized changes, and incomplete records; document findings and coordinate corrective actions.
• Verify change approvals and validation evidence before baseline updates; maintain traceability among requests, configuration items, and releases.
• Support patching, upgrades, emergency fixes, and deployment activities by maintaining configuration records and change histories.
• Document configurations against applicable Federal and DHS standards; verify software approval through the DHS Technical Reference Model process.
• Provide configuration records and audit evidence for security authorization, vulnerability remediation, and Plans of Action and Milestones tracking.
• Maintain SOPs, CMDB administration guidance, configuration documentation, and reports; recommend process and data quality improvements.
• Support release readiness, cutover planning, and help desk knowledge transfer; coordinate configuration issues with operations teams.
• Safeguard configuration data and sensitive information, including Protected Critical Infrastructure Information (PCII), under applicable access controls.

Non-Essential Functions:

Other related duties as assigned.

About Us

AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers’ missions. We support quality, collaboration, and employee growth through teamwork and professional development.

We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility.

EEO Commitment:

AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law.

Accommodations:

Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX.

Physical Demands:

This position primarily involves computer-based work, reviewing configuration data and technical materials, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation.

Work locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:0 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues.