Remote IT Configuration Management Specialist II

AttainX, Inc.; Arlington (VA); Hybrid; USD 81,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Tuition reimbursement

Disability coverage

Paid vacation

Job summary

AttainX, Inc. is seeking an IT Configuration Management Specialist II to support DHS CISA’s Critical Infrastructure Collaboration Platform. You will administer the CMDB, perform configuration audits, and coordinate changes and releases while ensuring data quality and security compliance.

The role requires a US citizenship with eligibility for a DHS Public Trust clearance and offers a hybrid work arrangement in Arlington, VA with core business hours Monday through Friday.

Qualifications

• Bachelor’s degree preferred in information technology, information systems, computer science, or related field.
• 2-4 years of experience in IT configuration management, CMDB administration, or IT operations.
• Experience administering, configuring, maintaining, and improving a CMDB.
• Knowledge of configuration items, asset relationships, lifecycle records, discovery, reconciliation, and data quality controls.
• Experience with configuration auditing, software version control, integration builds, and release management.
• Familiarity with baseline management, change control, patching, and processes that require approved changes.
• Ability to analyze discrepancies, maintain audit evidence, and document corrective actions.
• Experience with IT service management tools; familiarity with ServiceNow or comparable CMDB platforms.

Responsibilities

• Administer and execute the IT configuration management process for CICP applications, infrastructure, and services.
• Administer, design, configure, maintain, and improve the CMDB and its records, relationships, and data quality controls.
• Maintain inventories, software versions, dependencies, baselines, and lifecycle status for configuration items.
• Coordinate discovery, reconciliation, and record updates with admins, developers, asset owners, and operations teams.
• Conduct configuration audits covering software version control, integration builds, release management and baselines compliance.
• Identify discrepancies, unauthorized changes, and incomplete records; document findings and coordinate corrective actions.
• Verify change approvals and validation evidence before baseline updates; maintain traceability across requests, CIs, and releases.
• Support patching, upgrades, emergency fixes, and deployment activities by maintaining configuration records and change histories.
• Document configurations against Federal and DHS standards; verify software approvals through the DHS Technical Reference Model process.
• Provide configuration records and audit evidence for security authorization, vulnerability remediation, and Plans of Action and Milestones tracking.
• Maintain SOPs, CMDB guidance, configuration documentation, and reports; suggest process and data quality improvements.
• Support release readiness, cutover planning, and help desk knowledge transfer; coordinate configuration issues with operations teams.
• Safeguard configuration data and sensitive information, including PCII, under applicable access controls.

Skills

CMDB administration

Configuration auditing

Patch management

Change control

Data quality controls

IT service management tools

ServiceNow familiarity

Stakeholder communication

Team collaboration

US Citizenship

Education

Bachelor’s degree in IT/IS/CS or related field

Tools

ServiceNow

Job description

AttainX, Inc. is seeking an IT Configuration Management Specialist II to support DHS CISA’s Critical Infrastructure Collaboration Platform. You will administer the CMDB, perform configuration audits, and coordinate changes and releases while ensuring data quality and security compliance.

The role requires a US citizenship with eligibility for a DHS Public Trust clearance and offers a hybrid work arrangement in Arlington, VA with core business hours Monday through Friday.