IT Computer Operator II at Schneider

Oakland University; Green Bay (WI); On-site; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid life insurance

401(k) savings plan with company match

Paid time off and paid holidays

Results-based incentive pay program

Tuition reimbursement

Job summary

A leading education institution in Green Bay, WI is seeking a Computer Operator to provide first and second level support for their business services and data center infrastructure. Responsibilities include system monitoring, problem resolution, and enforcing data center security. Ideal candidates should possess an Associate degree or equivalent work experience along with basic experience in Microsoft Operating Systems and Office Suites. This full-time position includes competitive benefits such as medical insurance, a 401(k) plan, and tuition reimbursement.

Qualifications

• Associate degree or equivalent work experience.
• Basic experience with Microsoft Operating Systems and Office Suites.
• Basic knowledge of networking concepts and skills.

Responsibilities

• Monitor system events and recognize abnormal system activity across multiple platforms.
• Provide problem resolution and escalation to higher level IT support when needed.
• Monitor and enforce data center security.
• Assist with batch job scheduling and production-control-related tasks.
• Provide hardware support and print I/O functions.
• Communicate incident identification, status, key action steps and other relevant information to designated stakeholders.

Skills

Microsoft Operating Systems

Microsoft Office Suites

Networking concepts

CompTIA A+

CompTIA Network+

ITIL best practices

Event monitoring

ITSM

Capacity monitoring

Data center environmental tools

Education

Associate degree or equivalent work experience

Job description

Location

Green Bay, WI, USA

Shift

1st Shift

Work model

On-Site

Schedule

FULLTIME; Saturday- Tuesday 7 a.m. - 7 p.m.

Job overview

Schneider is seeking a Computer Operator in Green Bay, WI to provide first and second level support for Schneider's business services and data center infrastructure. The Computer Operator will be tasked with system monitoring, problem resolution and the escalation of issues pertaining to critical IT systems.

Responsibilities

• Monitor system events and recognize abnormal system activity across multiple platforms.
• Provide problem resolution and escalation to higher level IT support when needed.
• Monitor and enforce data center security.
• Assist with batch job scheduling and production-control-related tasks.
• Provide hardware support and print I/O functions.
• Communicate incident identification, status, key action steps and other relevant information to designated technical, business and enterprise stakeholders.

Skills and qualifications

• Associate degree or equivalent work experience.
• Basic experience with Microsoft Operating Systems and Office Suites.
• Basic knowledge of networking concepts and skills.
• CompTIA A+, Network+ or Microsoft certifications preferred.
• Familiarity with ITIL best practices preferred.
• Experience with event monitoring, ITSM, capacity monitoring and data center environmental tools preferred.

Pay and benefits

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of information technology benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. Any applicant may request a reasonable accommodation to complete a job application, pre‑employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, or Human Resources Leave Administration.