IT Collaboration Manager

Kforce Inc; Miami (FL); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

HSA

FSA

401(k)

Life insurance

Paid time off

Job summary

Kforce is seeking an IT Collaboration Manager in Miami, FL to own the strategy, adoption, and evolution of the digital workplace ecosystem. You will lead Microsoft 365, Box, Slack, and Cisco-powered AV, driving adoption and measurable business value across the organization.

As a product owner and internal champion for the collaboration portfolio, you will align platforms with business goals, manage roadmaps, and partner with IT, HR, Legal, and business units to ensure security, compliance, and

Qualifications

• Bachelor’s degree in Business, Information Systems, or related field.
• 7+ years of IT experience focused on collaboration platforms, digital workplace, or productivity technologies.
• Proven experience managing Microsoft 365 at an enterprise scale (Teams, SharePoint, OneDrive, Exchange).
• Hands-on experience with Box and Slack in an enterprise environment.
• Experience with enterprise AV environments, Cisco Webex or room systems preferred.
• Experience creating internal communications, adoption campaigns, or product marketing content.
• Proven track record managing external vendors, integrators, and service providers.

Responsibilities

• Design and own the enterprise-wide collaboration strategy aligned with business goals.
• Serve as product owner for Microsoft 365, Box, and Slack—managing roadmaps and lifecycle planning.
• Evaluate emerging tools and recommend adoption, consolidation, or retirement of platforms.
• Partner with IT, HR, Legal, and business units to ensure compliance, security, and usability.
• Monitor platform usage, licensing, and capacity to optimize spend and inform decisions.
• Lead the transition to a Cisco-based AV environment across stakeholders and vendors.
• Manage AV service vendors and systems integrators, including contract oversight.
• Lead the team monitoring usage, health, and capacity of AV and video conferencing infrastructure across locations.

Skills

Project management

Vendor management

Cross-functional collaboration

Communication

Education

Bachelor's degree in Business, Information Systems, or related field

Tools

Microsoft 365

Box

Slack

Cisco Webex / Cisco room systems

Job description

Responsibilities

Kforce has a client that is seeking an IT Collaboration Manager in Miami, FL. Summary: Our client is looking for a dynamic and experienced IT Collaboration Manager to own the strategy, adoption, and evolution of our digital workplace ecosystem. This role sits at the intersection of IT, communications, and business engagement - making it ideal for someone who is as comfortable presenting a product roadmap to senior leadership as they are evaluating a new collaboration platform. You will serve as the internal champion for our collaboration portfolio - including Microsoft 365, Box, Slack, and our Cisco-powered audiovisual environment - driving meaningful adoption across the organization while ensuring these tools deliver measurable business value. Responsibilities:

• Design and own the enterprise-wide collaboration strategy, aligning platform capabilities with business goals and workforce needs
• Serve as the product owner for Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, and related apps), Box, and Slack - managing roadmaps, feature rollouts, and lifecycle planning
• Evaluate emerging tools and features, making informed recommendations on adoption, consolidation, or retirement of platforms
• Partner with IT, HR, Legal, and business units to ensure collaboration tools meet compliance, security, and usability requirements
• Monitor platform usage, licensing, and capacity to optimize spend and inform strategic decisions
• Lead the organization's transition to a Cisco-based AV environment, serving as the primary business and technical liaison across stakeholders, vendors, and integrators throughout the implementation
• Manage AV service vendors and systems integrators, including contract oversight, performance management, and escalation resolution
• Lead the team responsible for monitoring usage, health, and capacity of the AV and video conferencing infrastructure across all locations

Responsibilities

Kforce has a client that is seeking an IT Collaboration Manager in Miami, FL. Summary: Our client is looking for a dynamic and experienced IT Collaboration Manager to own the strategy, adoption, and evolution of our digital workplace ecosystem. This role sits at the intersection of IT, communications, and business engagement - making it ideal for someone who is as comfortable presenting a product roadmap to senior leadership as they are evaluating a new collaboration platform. You will serve as the internal champion for our collaboration portfolio - including Microsoft 365, Box, Slack, and our Cisco-powered audiovisual environment - driving meaningful adoption across the organization while ensuring these tools deliver measurable business value. Responsibilities:

• Design and own the enterprise-wide collaboration strategy, aligning platform capabilities with business goals and workforce needs
• Serve as the product owner for Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, and related apps), Box, and Slack - managing roadmaps, feature rollouts, and lifecycle planning
• Evaluate emerging tools and features, making informed recommendations on adoption, consolidation, or retirement of platforms
• Partner with IT, HR, Legal, and business units to ensure collaboration tools meet compliance, security, and usability requirements
• Monitor platform usage, licensing, and capacity to optimize spend and inform strategic decisions
• Lead the organization's transition to a Cisco-based AV environment, serving as the primary business and technical liaison across stakeholders, vendors, and integrators throughout the implementation
• Manage AV service vendors and systems integrators, including contract oversight, performance management, and escalation resolution
• Lead the team responsible for monitoring usage, health, and capacity of the AV and video conferencing infrastructure across all locations

Requirements

• A Bachelor's degree in Business, Information Systems, or related degree is required
• 7+ years of experience in IT, with a strong focus on collaboration platforms, digital workplace, or productivity technologies
• Demonstrated experience managing Microsoft 365 at an enterprise scale, including Teams, SharePoint, Exchange, and OneDrive
• Hands-on experience with Box and Slack in an enterprise environment, including administration, governance, and adoption programs
• Experience with enterprise AV environments, including conference room technology, video conferencing platforms, and AV/IT integration - Cisco Webex or Cisco room systems experience strongly preferred
• Experience developing internal communications, adoption campaigns, or product marketing content - the ability to "sell" technology to a non-technical audience is essential
• Proven track record managing external vendors, integrators, and service providers
• Strong project management skills with experience leading cross-functional initiatives

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.