IT Collaboration Engineer II

City of Minneapolis; Minneapolis (MN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

City of Minneapolis seeks a senior SharePoint Architect to design and implement advanced collaboration platforms, including SharePoint Online and on‑premises environments. The role builds scalable search experiences, taxonomy and metadata configurations, and integrates with line‑of‑business systems.

You will lead security configurations, monitor system health, and provide expert guidance across IT teams. The position supports hybrid work arrangements and requires strong communication and project

Qualifications

• Bachelor's Degree in Digital Information Management or equivalent.
• Six years of directly related experience in digital information management with enterprise CMS and document management systems.
• Experience with SharePoint deployment architectures and hybrid Office 365.
• Strong knowledge of taxonomy, metadata and search management.

Responsibilities

• Provide advanced technical services and maintenance for SharePoint and related collaboration systems.
• Architect the SharePoint search experience including creation of custom search result templates, manage properties and search centers.
• Design and implement search driven applications based on business requirements.
• Design, implement, monitor and improve the search experience within collaborative platforms.
• Take a lead role in the development of taxonomy and metadata configuration best practices and manage metadata configuration and search optimization for assigned systems.
• Lead the development of security configuration best practices and manage security configuration and permissions for assigned systems.
• Architect and implement advanced solutions to solve business issues using the City of Minneapolis collaboration tool set.
• Architect and implement integration with line of business systems.
• Participate in integration and customization solution projects as a high level technical SME for a collaboration platform, including understanding PowerShell, CSOM, REST, and SP Services.
• Provide advanced technical services and maintenance for collaboration systems and infrastructure. These systems include but are not limited to SharePoint Online.
• Monitor and proactively address overall system health and functionality, for example, storage consumption and growth, and performance metrics such as search optimization, search usage and load times.
• Monitor and respond to system events and reported break/fix incidents; troubleshoot and diagnose problems, remediate to restore system availability and performance as required.
• Provide support escalation for other members of the collaboration team to resolve user-reported issues. Proactively track incidents over time to identify opportunities for system optimization and/or user training.
• Provide input for, adhere to, and support IT Governance plans. Implement and manage compliance monitoring processes and audit reporting.
• Work with other members of the Collaboration team to cross train on responsibilities.
• Working Conditions: Office Setting

Skills

SharePoint

PowerShell

CSOM/REST

Web development

Dataverse

Power Apps

Security concepts

ITSM concepts

Communication

Education

Bachelor's Degree in Digital Information Management

Tools

SharePoint Admin

Office 365

Dataverse

IIS

Job description

Position Description

Design and execute solutions to support business processes, communication and file management in various applications and platforms and provide input for adoption plans, strategic discussions and site architecture to make optimal use of the tools set owned by the City.

Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

• Provide advanced technical services and maintenance for collaboration systems and infrastructure. These systems include but are not limited to Microsoft SharePoint and TerminalFour.
• Architect the SharePoint search experience including creation of custom search result templates, manage properties and search centers.
• Design and implement search driven applications based on business requirements.
• Design, implement, monitor and improve the search experience within collaborative platforms.
• Take a lead role in the development of taxonomy and metadata configuration best practices and manage metadata configuration and search optimization for assigned systems.
• Lead the development of security configuration best practices and manage security configuration and permissions for assigned systems.
• Architect and implement advanced solutions to solve business issues using the City of Minneapolis collaboration tool set.
• Architect and implement integration with line of business systems.
• Participate in integration and customization solution projects as a high level technical SME for a collaboration platform, including understanding PowerShell, CSOM, REST, and SP Services.
• Provide advanced technical services and maintenance for collaboration systems and infrastructure. These systems include but are not limited to SharePoint Online.
• Monitor and proactively address overall system health and functionality, for example, storage consumption and growth, and performance metrics such as search optimization, search usage and load times.
• Monitor and respond to system events and reported break/fix incidents; troubleshoot and diagnose problems, remediate to restore system availability and performance as required.
• Provide support escalation for other members of the collaboration team to resolve user-reported issues. Proactively track incidents over time to identify opportunities for system optimization and/or user training.
• Provide input for, adhere to, and support IT Governance plans. Implement and manage compliance monitoring processes and audit reporting.
• Work with other members of the Collaboration team to cross train on responsibilities.
• Working Conditions: Office Setting

Required Qualifications

Minimum Qualifications: Bachelor's Degree in Digital Information Management, including coursework in information architecture, taxonomy and classification, content management systems administration and search management, or equivalent

Minimum Experience: Six years of directly related experience in digital information management using enterprise-class content management and document management systems.

Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE). For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis

Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established.

Knowledge, Skills and Abilities

Considerable knowledge of specific collaboration systems such as:

• SharePoint deployment architectures, especially hybrid Office 365 and dedicated environments
• SharePoint central administration, access management, STSADM, PowerShell admin modules, event log troubleshooting, search administration and troubleshooting
• Power Apps deployment architectures, especially multi-environment Microsoft 365 and Dataverse-backed solutions
• Canvas and model-driven app development, Dataverse schema management, Power Fx troubleshooting, connector and gateway configuration, solution export/import and lifecycle management, environment administration, integration troubleshooting and performance optimization.

• PowerShell, CSOM, REST, and SP Services.
• HTML, CSS. and JavaScript

Debugging skills and techniques across all knowledge areas.

• Good knowledge of IT Service Management concepts such as incident, change and problem management.
• Good knowledge of security concepts such as encryption and security zones.
• Considerable knowledge of basic operation of websites, and internet application servers such as IIS
• Strong competency in software development processes and scripting/programming languages to effectively communicate custom development needs.
• Strong effective oral and written communication and interpersonal relationship skills, and strong teamwork skills.

Ability to collaborate with team to develop solutions using the set of tools available.

Self-manage time according to prioritized tasks; ability to work under tight deadlines.

Ability to objectively compare applications and software to meet business needs.

About this role

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

Equal Employment Opportunity

The City of Minneapolis is proud to be an Equal Employment Opportunity employer.