IT Clinical Analyst (Mid-Level)

Upson Regional Medical Center; Thomaston (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Upson Regional Medical Center in Thomaston, GA, is seeking an IT Clinical Analyst to support MEDITECH Expanse and Oracle Health EHRs, working with clinicians to troubleshoot issues and maintain system configurations. You will validate updates, train staff, and ensure accurate data flows to support safe patient care.

This onsite role requires understanding clinical workflows, strong communication, and the ability to participate in an on-call rotation for after-hours support.

Qualifications

• 1–3 years of experience supporting clinical information systems, preferably in an acute care hospital.
• Active clinical licensure as LPN/RN/Rad Tech/Lab Tech/RT or similar.
• Demonstrated understanding of clinical workflows and hospital operations.
• Strong verbal and written communication skills for non-technical staff.

Responsibilities

• Troubleshoot issues and maintain configurations for EHR and clinical systems.
• Validate system updates to ensure safe and efficient patient care.
• Train staff on new workflows and tools.
• Maintain integrity of clinical data across hospital and clinics.

Skills

Clinical workflows understanding

Verbal & written communication

On-call support availability

Education

LPN/RN/ Rad Tech/ Lab Tech/ RT license

Bachelor’s degree in healthcare or IT-related field

Tools

MEDITECH Expanse

Oracle Health Cerner CommunityWorks

Microsoft Office

Report writing NPR/DR

Job description

Upson Regional Medical Center is a small hospital with a BIG heart! Our employees enjoy an environment where they can take care of patients with a high degree of quality and compassion. Patients get to experience top-notch healthcare with modern technology and a team with a focus of excellence for every patient, every time.

*This is an ONSITE position in Thomaston, GeorgiaUSA

The IT Clinical Analyst serves as a key support resource for the MEDITECH Expanse/Oracle Health Electronic Health Record (EHR) and associated third-party clinical systems. This professional works directly with clinical end-users to troubleshoot issues, maintain system configurations, and ensure that electronic workflows support safe and efficient patient care. The role requires a balance of clinical knowledge and technical aptitude to validate system updates, train staff, and maintain the integrity of clinical data across the hospital and clinics.

Education & Licensure

Required:

• Current, unencumbered license as a Licensed Practical Nurse (LPN), Registered Nurse (RN), Radiology Tech (Rad Tech), Laboratory Tech (Lab Tech), Respiratory Therapist (RT) etc.

Preferred:

• Bachelor’s degree in a healthcare or IT-related field.

Experience

• 1 to 3 years of experience supporting clinical information systems, preferably within an acute care hospital environment.

Required:

• Demonstrated understanding of clinical workflows, patient care terminology, and hospital operations.

Preferred Skills

• EHR Platform: Previous experience supporting MEDITECH Expanse (specifically version 2.1 or higher).
• Alternative EMR: Familiarity or experience with the Oracle Health (Cerner) CommunityWorks platform.
• Technical: Strong proficiency in Microsoft Office and general computer troubleshooting. Experience with report writing tools (NPR/DR) is a plus.

Physical & Mental Requirements

• Ability to analyze clinical scenarios and translate them into technical system requirements.
• Strong verbal and written communication skills to explain technical processes to non-technical clinical staff.
• Ability to participate in an on-call rotation to provide after-hours support for critical system issues.