IT Client System Analyst

University of Dayton; Dayton (OH); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition assistance

Job summary

University of Dayton is seeking an IT Client System Analyst to support faculty and staff with technical systems and applications both remotely and on-site across campus locations. The role administers systems in an Active Directory environment and uses client management tools to generate accurate reports.

Strong communication skills and a team mentality are essential to coordinate across multiple IT disciplines, including infrastructure, networking, telecommunications, and end-user support,

Qualifications

• Associate’s degree or five years of IT customer support experience required.
• Experience with AD and enterprise IT support in education is preferred.
• Strong communication and teamwork are essential.

Responsibilities

• Administer systems in an Active Directory environment and support faculty and staff with technical systems and applications.
• Use client management tools to generate accurate, meaningful reports.
• Coordinate across multiple IT disciplines including infrastructure, networking, telecommunications, and end-user support.

Skills

Communication skills

Team collaboration

Windows OS

IT support

Report generation

Education

Associate’s degree

Tools

Active Directory

Client management tools

Job description

University of Dayton is hiring a IT Client System Analyst to support faculty and staff with technical systems and applications both remotely and on-site. The role administers systems in an Active Directory environment and uses client management tools to generate accurate, meaningful reports. Strong communication skills and a team mentality are essential to the position.

Highlights

• Supports University of Dayton faculty and staff with a wide range of technical systems and applications, working both remotely and on-site across offices and campus locations
• Administers systems in an Active Directory environment
• Uses client management tools to generate accurate, meaningful reports
• Coordinates across multiple IT disciplines, including infrastructure, networking, telecommunications, and end-user support
• Configures and manages groups of workstations with client management tools
• Builds, deploys, and maintains workstation images for current Windows and OSX operating systems
• Diagnoses and repairs computer hardware issues
• Assists customers in an enterprise networked print environment
• Associate’s degree or five years of IT customer support experience required, preferably in higher education
• Comprehensive benefits package includes health, dental, retirement, paid time off, holidays, and tuition assistance