IT Change Specialist (Remote)

First Citizens; Raleigh (NC); Remote; USD 80,000 - 125,000; Full time

Job summary

An opportunity to join a leading financial institution in a remote role focused on mainframe program migrations. The position involves controlling migration processes, tool administration, and providing technical support within Change Management software. Candidates should possess relevant experience or an educational background. Exceptional benefits and competitive compensation await motivated applicants.

Qualifications

• Bachelor's Degree with 3 years, or High School Diploma/GED with 7 years of experience in Change Management software.
• Preferred: Experience with Mainframe and Cobol programming.
• Knowledge of DevOps and ServiceNow is a plus.

Responsibilities

• Manage migration from development to production with related technical tasks.
• Support administration of migration tools and provide training to stakeholders.
• Forecast impacts of proposed changes and perform audits.

Skills

Change Management Software

Mainframe experience

Cobol programming

DevOps

ServiceNow

Education

Bachelor's Degree

High School Diploma or GED

Tools

ChangeMan

EnDeavor

IBM Rationale

BMC code pipelines

Team Foundation Server

Azure DevOps

Job description

Overview

This is a remote role that may be hired in several markets across the United States.

This position is responsible for the migration of mainframe and distributed program changes through a defined protocol. Facilitates the establishment and management of migration protocols. Maintains application, system, and vendor product documentation. Directs adopted security policies and procedures to ensure software integrity. Supports the user and application administration of code migration tools through a variety of technical tasks.

Responsibilities

• Migration - Controls migration from development to production, performing a variety of associated technical tasks to ensure successful migration. Utilizes tools to develop efficient processes for code migrations. Identifies, analyzes, and resolves issues reported by user areas or during migration review. Manages and tracks requests.
• Tool Administration - Supports the administration of ChangeMan ZMF, Team Foundation Server, Azure DevOps, and related mainframe code migration tools. Provides related training to all stakeholders, integrates tools with peripheral applications, and performs regular reviews. Supports ongoing enhancements and implementations. Advises on the execution of tool processes, set-up, and customization to align with client requirements.
• Analysis - Forecasts the impact of proposed changes through analysis. Evaluates processes to define customer needs and support enhancement efforts. Reviews tools, technical parameters, and processes for compliance. Performs regular Sarbanes-Oxley and change management audits.
• Business Support - Aids the implementation of environments and enterprise solutions that are scalable, achieve business objectives, and meet relevant service level agreements. Maintains documentation related to change migration, operations, and tools. Serves as a technical resource by providing guidance and recommendations towards operational support efforts.

Qualifications

Bachelor's Degree and 3 years of experience in Change Management Software OR High School Diploma or GED and 7 years of experience in Change Management Software

Preferred skills:

- Experience with Mainframe, Cobol programming

- Experience with ChangeMan, EnDeavor, IBM Rationale, BMC code pipelines

- Experience with DevOps and ServiceNow

The base pay for this position is generally between $80,000 and $125,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.