IT Change Governance and Controls Analyst

BC Forward; Plano (TX); Hybrid; USD 63,000 - 79,000; Full time

Job summary

BCforward is seeking an experienced IT Change Governance and Controls Analyst to join its Global Technology Change Governance & Oversight team. The role focuses on designing and executing change control processes across a large enterprise, with monthly and quarterly performance measurements.

The candidate should have a strong background in IT governance, risk management, and data analysis using Excel, Tableau, SQL, and related tools.

Qualifications

• 10+ years of overall experience, preferably in a banking environment.
• 5+ years in an IT governance and control environment.
• Knowledge of risk management approaches, processes, tools, and routines.
• Basic understanding of Change Management and associated controls.
• Experience analyzing and reporting data using Excel, Pivot Tables, Tableau, and SQL.
• Ability to identify process and organizational control gaps and recommend improvements.
• Ability to standardize processes and implement metrics and best practices.
• Experience developing work breakdown structures and executing action plans.
• Experience gathering, interpreting, and analyzing data to propose target solutions.
• Strong analytical and organizational skills with attention to detail and accuracy.

Responsibilities

• Own the design and execution of Global Technology Change Control processes.
• Define controls and measure process performance on monthly and quarterly cycles.
• Serve as subject matter expert for the Change process with Risk, Audit, and external Regulators.
• Support change management deliverables and documentation, including issue and risk logs, status reports, requirements, design documents, and project plans.
• Establish and maintain effective communication with team members and stakeholders.
• Coordinate and deliver timely reporting across required deliverables.
• Perform quality assurance analysis and reviews on data from lines of business, generate reports, and publish within timelines.
• Manage responsibilities proactively and operate independently to drive outcomes.

Skills

IT governance

Change control

Data analysis

Excel

Pivot Tables

Tableau

SQL

Risk management

Communication

Independence

Tools

Jira

Horizon

Remedy

SharePoint

Wiki

Job description

Job Title: IT Change Governance and Controls AnalystLocation: Plano, TX / Charlotte, NCDuration: Contract - 12 monthsApproved location- Submit at correct rate/Correct SkillsetsTX2-973-05-31, Plano- $79.78 (Pay Rate: $56.18)**$68.77 (Pay Rate: 48.42) If NO SQL/Tableau experienceNC1-007-55-01, Charlotte-$76.05 (Pay Rate: $53.55)**$65.55 (Pay Rate: $46.16) If NO SQL/Tableau experienceJob ID: 409122

Job Description

We are seeking an experienced IT Change Governance and Controls Analyst to join our Global Technology Change Governance & Oversight team. The ideal candidate will have strong experience in governance and controls within IT and a proven ability to design, execute, and measure change control processes across a large enterprise.

Responsibilities:

• Own the design and execution of Global Technology Change Control processes.
• Define controls and measure process performance on monthly and quarterly cycles.
• Serve as subject matter expert for the Change process with Risk, Audit, and external Regulators.
• Support change management deliverables and documentation, including issue and risk logs, status reports, requirements, design documents, and project plans.
• Establish and maintain effective communication with team members and stakeholders.
• Coordinate and deliver timely reporting across required deliverables.
• Perform quality assurance analysis and reviews on data from lines of business, generate reports, and publish within timelines.
• Manage responsibilities proactively and operate independently to drive outcomes.

Required Skills & Qualifications:

• 10+ years of overall experience, preferably in a banking environment.
• 5+ years in an IT governance and control environment.
• Knowledge of risk management approaches, processes, tools, and routines.
• Basic understanding of Change Management and associated controls.
• Experience analyzing and reporting data using Excel, Pivot Tables, Tableau, and SQL.
• Ability to identify process and organizational control gaps and recommend improvements.
• Ability to standardize processes and implement metrics and best practices.
• Experience developing work breakdown structures and executing action plans.
• Experience gathering, interpreting, and analyzing data to propose target solutions.
• Strong analytical and organizational skills with attention to detail and accuracy.
• Business process management or control framework knowledge.
• Excellent written and verbal communication skills.
• Ability to work independently with multiple stakeholders and follow procedures.

Preferred Skills:

• Familiarity with change management systems such as Jira, Horizon, or Remedy.
• SharePoint and Wiki knowledge.
• Strong collaboration and partnering skills with the ability to influence and motivate.
• Self-starter, organized, strategic thinker able to operate with minimal oversight.
• Ability to coordinate multiple priorities, meet deadlines, and adhere to policies and standards.
• Demonstrated accountability, ownership, and independent task management.

Work Setup and Hiring Process

Hybrid schedule. Minimum three days onsite per week.Target start: September or October.Interview: one to two rounds. Video required. In-person may be required.ID verification via Glider.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to modern technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.