IT Capacity & Performance Lead

ASM Research, An Accenture Federal Services Company; Santa Fe (NM); On-site; USD 78,400 - 116,200; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Capacity Manager to establish ITIL-aligned processes for capacity management. This role ensures mission-critical systems have the necessary resources to meet business demands and monitors performance across IT infrastructure.

The ideal candidate will have a Bachelor's degree in IT or related field, along with 3–5 years of experience in performance analysis. The position offers a salary range of $78,400 - $116,200 based on various factors, including experience and security clearance.

Qualifications

• 3–5 years of experience in IT infrastructure or service management roles focused on performance analysis and capacity planning.
• Demonstrated knowledge and practical experience in capacity management.
• Ability to work collaboratively with various stakeholders.

Responsibilities

• Establish and operate ITIL-aligned capacity management processes.
• Monitor performance and utilization across various IT tiers.
• Produce capacity forecasts and performance reports for leadership.

Skills

Performance analysis

Capacity planning

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Capacity Manager to establish ITIL-aligned processes for capacity management. This role ensures mission-critical systems have the necessary resources to meet business demands and monitors performance across IT infrastructure.

The ideal candidate will have a Bachelor's degree in IT or related field, along with 3–5 years of experience in performance analysis. The position offers a salary range of $78,400 - $116,200 based on various factors, including experience and security clearance.