IT Capacity & Performance Lead

ASM Research, An Accenture Federal Services Company; Richmond (VA); On-site; USD 78,400 - 116,200; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Capacity Manager in Richmond, Virginia. This role involves establishing ITIL-aligned capacity management processes to ensure sufficient resources for critical systems.

The ideal candidate will have a Bachelor’s degree in IT, 3-5 years in performance analysis, and strong analytical skills. Responsibilities include designing capacity frameworks, analyzing performance metrics, and producing reports for leadership.

Compensation ranges from $78,400 to $116,200 depending on various factors.

Qualifications

• 3-5 years of experience in IT infrastructure or service management roles focused on performance analysis.
• Demonstrated knowledge of capacity management with strong analytical and problem-solving skills.
• Ability to collaborate with stakeholders across architecture, operations, and business functions.

Responsibilities

• Design and maintain an ITIL-based capacity management framework.
• Analyze metrics from monitoring tools to detect bottlenecks.
• Produce regular capacity and performance reports for leadership.

Skills

Performance analysis

Capacity planning

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in Information Technology or related field

Tools

ITSM tools

Enterprise monitoring tools

Job description

ASM Research, An Accenture Federal Services Company, seeks a Capacity Manager in Richmond, Virginia. This role involves establishing ITIL-aligned capacity management processes to ensure sufficient resources for critical systems.

The ideal candidate will have a Bachelor’s degree in IT, 3-5 years in performance analysis, and strong analytical skills. Responsibilities include designing capacity frameworks, analyzing performance metrics, and producing reports for leadership.

Compensation ranges from $78,400 to $116,200 depending on various factors.