IT Business Senior Analyst - Assistant Vice President

Citi; New York (NY); Hybrid; USD 16,000 - 27,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Citi in Pune, India is hiring an IT Business Senior Analyst (AVP) to bridge business and technology teams, shaping system objectives and driving data-driven decision making.

The role requires 7–12 years of experience, strong data analysis, and advanced Excel, Python, SQL, JIRA/Confluence skills. You will coordinate with stakeholders, advise on risk, and support end-to-end delivery in a hybrid work setup.

Qualifications

• 7–12 years of relevant experience.
• Proven data analysis skills and MS Office proficiency.
• Strong interpersonal, diplomatic and prioritization abilities.
• Excellent written and verbal communication.

Responsibilities

• Bridge business and IT teams to define system objectives.
• Evaluate processes and recommend solutions to complex issues.
• Support requirements through implementation and provide guidance.
• Coordinate with stakeholders and manage risk and control issues.
• Mentor junior analysts and collaborate with QA and UAT teams.

Skills

Data analysis

Communication

Stakeholder management

Problem solving

Education

Bachelor's degree

Tools

Python (Pandas, NumPy)

Excel

PowerPoint

JIRA

Confluence

SQL

Job description

IT Business Senior Analyst - Assistant Vice President

Job Req Id:

26998211

Location(s):

Pune, Maharashtra, India

Job Type:

Hybrid

Posted:

Oct. 09, 2026

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Job Overview

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 7-12 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Hands-on Python scripting experience (e.g., Pandas, NumPy) for rapid data wrangling, data manipulation, and ad-hoc analysis.
• Advanced Microsoft Excel expertise, including complex formulas (XLOOKUP, INDEX/MATCH), Pivot Tables, Power Query, and data modeling.
• Strong proficiency in Microsoft PowerPoint and Word for creating executive presentations, business cases, and structured functional documentation.
• In-depth hands-on experience using JIRA and Confluence for user story creation, acceptance criteria formulation, backlog management, and sprint tracking.
• Proven ability to engage with business stakeholders across all levels to elicit, validate, and document business requirements.
• Strong technical communication skills to collaborate closely with Development teams, clarifying functional requirements and solution design.
• Hands-on experience coordinating with QA teams, formulating test scenarios, triaging defects, and leading end-to-end User Acceptance Testing (UAT).
• Proficiency in writing SQL queries to extract, inspect, and validate data from relational databases.
• Strong analytical, problem-solving, and negotiation skills to manage changing priorities and drive consensus across cross-functional teams.

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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