IT Business Relationship Manager – Quality & Compliance

Abbott; Alameda (CA); On-site; USD 131,000 - 261,000; Full time

Job summary

Abbott is seeking an IT Business Relationship Manager, Quality, onsite at our Alameda, CA location. You will partner with Quality leaders and process owners to align technology with Quality strategy, regulatory requirements, and key business outcomes.

Responsibilities include shaping demand, building roadmaps, and ensuring compliance, inspection readiness, and data integrity across QMS, CAPA, Audit, and Document Management systems.

Qualifications

• Bachelor’s degree required or advanced degree preferred.
• 7-10 years of experience in Information Technology, Quality Systems, Quality Engineering, Business Relationship Management, Digital Transformation, or related disciplines.
• Experience supporting QMS, CAPA, Nonconformance Management, Audit Management, Training Management, Document Management, Inspection Readiness, or related Quality processes in a regulated industry.

Responsibilities

• Strategic Business Relationship Management: build trusted relationships with Quality leaders and act as IT contact for assigned capabilities.
• Demand shaping: qualify needs, define outcomes, evaluate opportunities before delivery commitments.
• Capable partner for Quality processes: guide standardization, automation, data integrity, CSV/CSA considerations.
• Delivery oversight: communicate priorities and acceptance criteria to IT delivery teams, monitor scope and risks.

Education

Bachelor’s degree in information systems, Computer Science, Engineering, Quality, Life Sciences, Business Administration, or a related discipline

Job description

Abbott is seeking an IT Business Relationship Manager, Quality, onsite at our Alameda, CA location. You will partner with Quality leaders and process owners to align technology with Quality strategy, regulatory requirements, and key business outcomes.

Responsibilities include shaping demand, building roadmaps, and ensuring compliance, inspection readiness, and data integrity across QMS, CAPA, Audit, and Document Management systems.