IT Business Relationship Manager – CPG & Manufacturing

First Quality; State College (Centre County); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive base salary

Bonus opportunities

Paid time off

Medical, dental and vision

401(k) with employer match

Paid parental leave

Dependent care FSA with employer match

Bundle of joy benefit

Tuition assistance

Wellness program

Job summary

First Quality is seeking an IT Business Relationships Manager to align IT solutions with the division's goals at McElhattan, PA, with potential base at Central PA sites or Macon, GA. You will drive digital transformation, manage stakeholder relationships, and ensure IT services enhance manufacturing processes, product development, and customer engagement.

The ideal candidate has 5+ years in BRM or IT PM in a manufacturing/CPG setting, plus knowledge of SAP, MES, and AI/ML analytics, with

Qualifications

• 5+ years in business relationship management or IT project management in manufacturing/CPG.
• Bachelor's degree or equivalent work experience.
• 3+ years in or supporting a manufacturing/CPG environment.
• Strong IT/business bridge and stakeholder management experience.
• Familiarity with SAP, MES, and AI/ML/Analytics systems; cybersecurity basics.

Responsibilities

• Act as primary liaison for IT leadership, aligning roadmaps with divisions’ needs.
• Collaborate with stakeholders to translate requirements into IT strategies.
• Prioritize IT work across strategic projects and daily incidents.
• Promote adoption of IoT, automation, ERP, and data analytics initiatives.
• Partner with IT project teams to manage timelines and budgets.
• Facilitate change management through training and communication.
• Define KPIs to measure impact on production uptime and costs.
• Identify and mitigate IT-related risks and ensure regulatory compliance.
• Drive continuous improvement and respond to crises with effective leadership.
• Coordinate divisonal resources during critical incidents to minimize impact.

Skills

Relationship management

IT project management

Manufacturing/CPG knowledge

Strategic thinking

Communication skills

Crisis leadership

Six-sigma lean

Customer service orientation

Education

Bachelor's degree or equivalent

Tools

SAP

MES

AI/ML Analytics

Job description

First Quality is seeking an IT Business Relationships Manager to align IT solutions with the division's goals at McElhattan, PA, with potential base at Central PA sites or Macon, GA. You will drive digital transformation, manage stakeholder relationships, and ensure IT services enhance manufacturing processes, product development, and customer engagement.

The ideal candidate has 5+ years in BRM or IT PM in a manufacturing/CPG setting, plus knowledge of SAP, MES, and AI/ML analytics, with