IT Business Lead Analyst

Citigroup Inc.; Tampa (FL); Hybrid; USD 149,000 - 160,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Paid time off

Job summary

Citibank, N.A. in Tampa, FL seeks an IT Business Lead Analyst to guide development and implementation, define system scope, and communicate risks with mitigation plans.

The role calls for collaboration with clients and management teams to meet business objectives and to assess new IT developments against evolving requirements. The ideal candidate has a Master’s degree and several years of banking-focused business analysis experience, including end-to-end process improvement, BRD/FSD/SRS

Qualifications

• Master’s degree (or foreign equivalent) in Computer Engineering, Computer Science, Business Administration, or related field.
• 6+ years of progressively responsible experience in business analysis in banking.
• Experience in end-to-end processes, requirement gathering, and UAT.

Responsibilities

• Provide inputs during development and implementation phases, defining system scope and objectives.
• Identify risks and mitigation options with business implications of technology applications.
• Consult with business clients to determine functional specifications and align with multiple management teams.
• Evaluate IT developments and evolving business requirements to propose enhancements.
• Organize and lead JAD sessions with stakeholders to design architectural solutions.
• Lead and mentor teams of business analysts while managing day-to-day issues.
• Telecommuting/hybrid work may be permitted within a commutable distance.

Skills

Wholesale Lending Operations

End-to-end business analysis

Education

Master’s degree or foreign equivalent in Computer Engineering, Computer Science, Business Administration, or related field

Bachelor’s degree in same fields

Job description

Citibank, N.A. seeks an IT Business Lead Analyst for its Tampa, Florida location.

Duties: Provide inputs during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects. Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment. Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives. Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards. Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions. Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Master’s degree or foreign equivalent in Computer Engineering, Computer Science, Business Administration, or related field and 4 years of experience as a Business Analyst, Senior Specialist, Senior Consultant, Assistant System Engineer or related position performing business analysis in areas of retail and corporate banking. Will also accept a Bachelor’s degree, or foreign equivalent, in Computer Engineering, Computer Science, Business Administration, or related field and 6 years of progressively responsible, post-baccalaureate experience as a Business Analyst, Senior Specialist, Senior Consultant, Assistant System Engineer or related position performing business analysis in areas of banking. 4 years of experience must include: Managing end to end processes and understanding business and technology needs to improve product through business analysis, technical analysis, project driving and management, product management, project tracking and designing, implementing and supporting the product. Organizing JAD (Joint Application Development) with stakeholders to develop architectural solutions, compare functionalities with user requirements, and analyze and prioritize system specifications. Performing requirements gathering, functional analysis and technical analysis to create documents such as BRD, FSD, STTM, and SRS. Organizing and executing UAT with business users. Leading and mentoring teams of business analysts. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #26990739. EO Employer.

Wage Range: $148,750 to $159,580

Job Family Group:

Technology

Job Family:

Business Analysis/Client Services

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

Citi offers competitive employee benefits, including:

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Wholesale Lending Operations Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Nov 03, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.