IT Business Lead

Insight Global; Wendell (NC); On-site; USD 100,000 - 140,000; Full time

Job summary

Insight Global is seeking an IT Business Lead to sit onsite in Knightdale, North Carolina. This role is the primary IT leader, bridging manufacturing leadership, business stakeholders, and Siemens' global IT organization, with hands-on infrastructure knowledge.

The ideal candidate will partner with CFO, plant leadership, procurement and operations to manage IT demand, prioritize initiatives, coordinate with global service owners, and support production tech, cybersecurity, budgeting, and

Qualifications

• 5+ years in IT operations or IT business partnering in manufacturing.
• Strong project and stakeholder management with executive-facing communication.
• Hands-on IT background across networking, infrastructure, endpoints, and production tech.
• Experience with ERP/CRM systems and cybersecurity initiatives.

Responsibilities

• Serve as primary IT leader bridging manufacturing leadership with global IT.
• Manage IT demand, prioritize initiatives, and coordinate across service owners.
• Oversee budgeting, vendor relationships, and IT roadmaps for site growth.
• Support shop-floor technology and production equipment.

Skills

IT Operations

IT Business Partnering

Infrastructure & Network

Manufacturing IT

Project Management

Stakeholder Management

Executive Communication

Budgeting & Forecasting

Vendor Management

IT/OT in Manufacturing

Industrial Automation

Tools

SAP

Salesforce

Microsoft Dynamics

MES

Job description

Job Description

One of our customers is seeking an IT Business Lead to sit onsite in Knightdale North Carolina to serve as the primary IT leader supporting a growing manufacturing operation. This individual will serve as the primary face of IT for the business and act as the bridge between manufacturing leadership, business stakeholders, and Siemens' global IT organization. While maintaining a strong technical understanding of infrastructure and operations, the focus of the role is helping the business navigate a complex IT environment consisting of hundreds of global services, determining priorities, driving stakeholder alignment, and ensuring local teams receive value from enterprise IT offerings.

This person will work closely with the CFO, plant leadership, procurement teams, and operational stakeholders to understand business objectives, manage IT demand, prioritize initiatives, and coordinate execution across global service owners. They will support manufacturing operations, endpoint services, network infrastructure, production technology, cybersecurity initiatives, budgeting discussions, IT roadmaps, and site growth efforts.

Success in this role requires someone who can troubleshoot operational issues on the floor, facilitate stakeholder meetings, discuss budgets and priorities with executives, and effectively influence teams they do not directly manage. The ideal candidate is a "jack-of-all-trades" IT leader who combines strong technical knowledge with business partnership, communication, and organizational skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• -5+ years of IT operations, IT business partner, infrastructure support, or manufacturing IT experience
• oWell-rounded IT background (networking, infrastructure, endpoints, operations support) with a willingness to be hands-on
• -Experience supporting IT in a manufacturing, warehouse, industrial, or production environment
• -Strong project management and stakeholder management experience
• -Ability to communicate with both plant-floor personnel and executive leadership (CFO, Plant Managers, Procurement) Experience in electrification, EV charging, eMobility, energy, or industrial automation
• - Experience supporting shop-floor technology, industrial PCs, scanners, printers, and production equipment
• - IT/OT experience in a manufacturing environment
• - Experience managing IT budgets, forecasting, and vendor relationships
• - Exposure to SAP, Salesforce, Microsoft Dynamics, MES, or cybersecurity initiatives