IT Business Analyst, Water Utility & Customer Portal

Nexus Water Group; Sugar Land (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off: 3 weeks annually

Health and Wellness Benefits

401(k) with Company Match

Training and education support

Company-paid life insurance

Job summary

Nexus Water Group is seeking an IT Business Analyst in Sugar Land, TX, to enhance customer self-service solutions tied to VertexOne. Key responsibilities include coordinating new features, collaborating with stakeholders, and troubleshooting data issues.

The ideal candidate will possess experience with self-service platforms, strong communication skills, and a background in utility industry operations. Attractive benefits include paid time off, health and wellness, and a 401(k) plan.

Qualifications

• Experience with self-service utility solutions.
• Background in relevant analysis roles.
• Familiarity with meter-to-cash processes.

Responsibilities

• Support VertexOne self-service capabilities.
• Coordinate new feature implementations and enhancements.
• Gather and manage testing requirements.

Skills

Platform experience (VertexOne/WaterSmart, SEW, etc.)

Background in Business/Functional/Product Analyst

Strong communication skills

Problem-solving mindset

Utility industry experience

Job description

Nexus Water Group is seeking an IT Business Analyst in Sugar Land, TX, to enhance customer self-service solutions tied to VertexOne. Key responsibilities include coordinating new features, collaborating with stakeholders, and troubleshooting data issues.

The ideal candidate will possess experience with self-service platforms, strong communication skills, and a background in utility industry operations. Attractive benefits include paid time off, health and wellness, and a 401(k) plan.