IT Business Analyst - Hybrid, SQL & DevOps Liaison

Nelnet, Inc.; Centennial (CO); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

401K matching

Tuition reimbursement

Job summary

Nelnet, Inc. in Centennial, CO is seeking an IT Business Analyst to join our cross-functional team.

You will collaborate with business leadership, stakeholders, and IT to define requirements, document objectives, and translate needs into actionable specifications. The role relies on SQL, data analysis, and diagramming tools to analyze current processes, improve workflows, and support user stories and test management.

Qualifications

• Experience as a Business Analyst or similar role.
• Strong communication and relationship-building abilities.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Collaborate with leadership, stakeholders, and users to define and document requirements, objectives, and success metrics.
• Analyze current processes, identify improvement opportunities, and translate needs into actionable specifications.
• Ensure solutions and documentation meet business needs, including user stories, use cases, and system updates.
• Support backlog refinement, prioritization, and alignment across teams.

Skills

SQL

Data analysis

Lucidchart

Visio

Test management

Communication

Leadership

Relationship-building

Education

Bachelor’s degree or equivalent experience

Tools

Jira

Confluence

Job description

Nelnet, Inc. in Centennial, CO is seeking an IT Business Analyst to join our cross-functional team.

You will collaborate with business leadership, stakeholders, and IT to define requirements, document objectives, and translate needs into actionable specifications. The role relies on SQL, data analysis, and diagramming tools to analyze current processes, improve workflows, and support user stories and test management.