IT Business Analyst

Eitacies Inc; Denver (CO); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k)

Job summary

Eitacies Inc in Denver, CO is seeking a mid-level ITS Business Analyst with 5+ years of experience to support vendor-delivered technology projects and internal application initiatives. You will lead requirements activities, liaison between business stakeholders, vendors, and IT teams, and help plan communication and training for smooth adoption, including production support and defect triage.

The role involves creating BRDs, user stories, use cases, and acceptance criteria, coordinating with

Qualifications

• 5+ years of experience as IT/ITS Business Analyst or similar role.
• Hybrid work setup with on-site Tuesdays in Denver, CO.

Responsibilities

• Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications.
• Convert business needs into clear, testable requirements, including BRDs, User Stories, Use Cases, and Acceptance Criteria.
• Partner with vendor PMs and solution architects to confirm scope, assumptions, dependencies, and change requests.
• Develop or contribute to communication plans, including audiences, messages, channels, and cadence for releases and changes.
• Partner with business owners to create training plans, including training assets, scheduling, train-the-trainer, and job aids.
• Coordinate UAT planning, scripts, and feedback loops; track defects to closure.
• Gather and refine requirements for internal application enhancements and minor projects.
• Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact.

Skills

Requirements gathering

Stakeholder management

UAT planning

BRD creation

Job description

Benefits:

401(k)

IT Business Analyst Location: Denver, CO - Hybrid role Work Arrangement: Onsite every Tuesday in Denver, CO office Experience: 5+ years mandatory

About the Role

We are seeking a mid-level ITS Business Analyst with 5+ years of experience to support vendor-delivered technology projects and selected internal application initiatives.

You will lead and coordinate requirements activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training to ensure smooth adoption. The role also contributes to production support, triaging issues and clarifying bugs with development and vendor teams.

Key Duties & Responsibilities

Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications.

Convert business needs into clear, testable requirements, including BRDs, User Stories, Use Cases, and Acceptance Criteria.

Partner with vendor PMs and solution architects to confirm scope, assumptions, dependencies, and change requests.

Develop or contribute to communication plans, including audiences, messages, channels, and cadence for releases and changes.

Partner with business owners to create training plans, including training assets, scheduling, train-the-trainer, and job aids.

Coordinate UAT planning, scripts, and feedback loops; track defects to closure.

Gather and refine requirements for internal application enhancements and minor projects.

Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact.

Qualifications

5+ years of experience as an IT/ITS Business Analyst or similar role, such as Systems Analyst or Product Analyst.

Flexible work from home options available.