IT Business Analyst

SwankTek Inc.; Tampa (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

SwankTek Inc. in Tampa, FL seeks an IT Business Analyst with 9+ years experience to bridge business and technology teams. You will analyze data, define system requirements and collaborate on AI-based projects, fraud domain knowledge valued. Hybrid work arrangement.

You will partner with stakeholders to improve processes, ensure alignment with regulatory standards, and support Jira-based workflows and API integrations while delivering actionable insights and performance metrics.

Qualifications

• 9+ years of relevant experience.
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills.
• Consistently demonstrate clear and concise written and verbal communication.
• Proven ability to manage multiple activities and build/develop working relationships.
• Proven self-motivation to take initiative and master new tasks quickly.
• Demonstrated expertise or strong knowledge in the Fraud domain, particularly in managing enterprise-level solutions for fraud detection and prevention.
• Proven experience in successfully leading and delivering AI-based projects.
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.

Responsibilities

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

SQL

Tech BA

Jira

Agile Scrum

Product management

BA

API integration

Data analytics

Tools

Jira

Job description

Job Title: IT Business Analyst Location: Tampa, FL (Hybrid) Full Time Key Skills :- SQL, Tech BA, Jira, Agile.Scrum, Agile, SQL, Product management, BA, API integration and Data Analytics Experience :- 9+yr Job Description:The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 9+ years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated expertise or strong knowledge in the Fraud domain, particularly in managing enterprise-level solutions for fraud detection and prevention.
• Proven experience in successfully leading and delivering AI-based projects.
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail