Senior Information Technology Business Analyst

Enterprise Solutions Inc.; Tampa (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

Enterprise Solutions Inc. in Tampa is seeking a Senior IT Business Analyst to bridge business and technology teams. You will participate in iterative exploration of performance metrics to drive business planning, focusing on fraud prevention and AI-driven projects.

The role requires deep data analysis skills, strong communication with stakeholders, and the ability to work under pressure on complex programs.

Qualifications

• 9+ years of relevant experience in IT business analysis.
• Strong data analysis with advanced MS Office skills.
• Proven interpersonal, diplomatic and prioritization abilities.
• Clear written and verbal communication skills.
• Experience engaging with senior stakeholders and teams.
• Experience leading AI-based projects in fraud or related domains.
• Ability to manage multiple activities and meet deadlines.

Responsibilities

• Formulate systems scope and objectives for complex projects and liaise between business leaders and IT.
• Consult with users to solve complex process issues and recommend solutions.
• Support system change processes from requirements through implementation.
• Define functional specs and provide user/operational support.
• Identify risks and impacts, ensuring compliance and sound judgment.
• Operate with minimal supervision and demonstrate autonomy.
• Act as SME to senior stakeholders and team members.
• Escalate, manage, and report control issues with transparency.

Skills

Data analysis

Microsoft Office

Interpersonal skills

Written & verbal comms

Stakeholder management

Fraud domain knowledge

AI project delivery

Pressure management

Job description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 9+ years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated expertise or strong knowledge in the Fraud domain, particularly in managing enterprise-level solutions for fraud detection and prevention.
• Proven experience in successfully leading and delivering AI-based projects.
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail