IT Business Analyst

Career Opportunities; Itasca (IL); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Paid Time Off

Medical, Dental, Vision, Life

Short term and Long term disability

Learning & Development Plans

Coaching & Mentorship

401K with company match

Wellness reimbursement program

Tiered Growth Incentive Bonus

Job summary

Steiner Electric in Itasca, IL is seeking an IT Business Analyst to support the systems that power our distribution operations. This hybrid role partners with users to gather requirements, troubleshoot issues, and implement solutions that keep our manufacturing and logistics teams moving.

You will develop documentation, train users, validate reports, and communicate technical information in clear language while collaborating with cross-functional teams in a fast-paced, growth‑driven environment.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Minimum of two years of experience in a Business Analyst or similar role.
• Experience supporting IT systems within manufacturing or distribution.
• Proficiency with Microsoft 365.
• Epicor Eclipse software preferred.

Responsibilities

• Provide users with support for the technology and systems.
• Gather requirements, troubleshoot issues, determine solutions and communicate them to users.
• Test system modifications and maintain documentation.
• Conduct application and system training for users.
• Troubleshoot and resolve system issues and communicate resolutions.
• Perform report validation to ensure data accuracy.
• Communicate and track project status using project management software.

Skills

Customer service

Organizational skills

Troubleshooting

Communication skills

Time management

Detail oriented

Teamwork

Cross-functional teams

Education

Bachelor's degree or equivalent

Tools

Epicor Eclipse

Job description

Steiner Electric National Electrical Distribution Company IT Business Analyst Hybrid Position

Are you a positive ambitious outgoing individual with impeccable people skills Do you have a passion for taking ownership to implement new growth initiatives Does working in a highly engaged organization one thats committed to growth collaboration and innovation interest you

ABOUT US

Steiner Electric is a family owned company founded in 1916 Steiner Electric is the 35th largest electrical supply business in the country with locations in Northern Illinois Northwest Indiana and Southeast Wisconsin We represent many of leading manufacturers in the industry Our team services customers with standard electrical and industrial supplies and represent automation products motors and drives energy management and custom products Steiner is a close family culture with a strong commitment to customer service values integrity and community service

WHAT WE OFFER

We offer a competitive compensation and benefits package that includes Competitive compensation plansTiered Growth Incentive Bonus StructureHybridRemote work environmentGenerous Paid Time OffMedical Dental Vision Life Short term and Long term disability insuranceLearning & Development PlansCoaching & Mentorship401K with company matchWellness reimbursement program

WHAT YOULL DO

The primary responsibility of the IT Business Analyst is to provide users with support for the technology and systems that support Steiners business This role works closely with users to understand business needs identify requirements troubleshoot issues determine solutions and ensure systems and applications are effectively supporting business operations Provide support to users by gathering and interpreting information identifying requirements determining solutions and communicating solutions back to usersTest system modifications and enhancements to ensure they meet customer and user requirements following installationDevelop and maintain system procedure documentation for newly installed modifications and operating proceduresConduct application and system training for usersTroubleshoot and resolve system issues by identifying causes determining solutions and communicating resolutions to usersPerform report validation to help ensure system and data accuracyCommunicate technical information and solutions in both technical and user friendly languageAnalyze large quantities of data while understanding product data requirements and the impact of inaccurate data entryCommunicate and track project status using project management software

WHAT WELL NEED FROM YOU

Bachelors degree from an accredited institution or equivalent relevant experience Minimum of two years of experience in a Business Analyst or similar role Experience supporting IT systems within a manufacturing andor distribution environment Technical knowledge and experience with Epicor Eclipse software preferred Proficiency with Microsoft 365 Excellent customer service skills Strong organizational and time management skills Excellent troubleshooting and problem solving skills Strong verbal and written communication skills Ability to work effectively both independently and as part of a team especially within cross functional teams Detail oriented with the ability to effectively manage multiple priorities in a fast paced work environment We are an equal opportunity employer and will consider all qualified applicants for employment We employ people without regard to race color religion gender gender identity sexual orientation national origin protected veteran status or disability