IT Business Analyst

Presidio; Irving (TX); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company is seeking an IT Business Analyst to bridge the gap between internal customers and the development team for web-based applications. The role involves analyzing business processes, documenting requirements, and collaborating with cross-functional teams to ensure quality deliverables. Ideal candidates will have a Bachelor's degree, strong analytical skills, and experience in software development environments.

Qualifications

• Experience as a Business Analyst in software development teams.
• Certifications like CSM or CBAP are a plus.

Responsibilities

• Conduct business and process analysis to identify and facilitate changes.
• Collaborate with the development team to design solutions.
• Perform end-to-end testing to ensure application meets requirements.

Skills

Analytical skills

Problem-solving skills

Communication skills

Project management

Data analysis

Agile methodologies

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

SQL Management Studio

Visual Studio Team Foundation Server

Job description

As an IT Business Analyst with Presidio, you will serve as the liaison between internal customers and the development team for web-based business application development and system integrations. The Business Analyst should possess a dynamic, detail-oriented personality to understand and map requirements that address business problems with tooling features. Key responsibilities include documentation, project planning, and strategic analysis support, backed by a strong background in supporting business processes, data analysis, data integration, software, software integrations, and CRMs. You will work closely with the development team to guide tooling iterations and collaborate cross-functionally with program owners, project managers, and other business analysts. The role requires solid analytical, business, technical, and communication skills.

Travel Requirements : This is a remote role within the Continental United States and may require up to % travel.

Job Responsibilities :

1. Become a trusted advisor and partner with business units, providing support and guidance around technical solutions.
2. Conduct business and process analysis to identify, create, and facilitate changes focusing on quality deliverables and data management.
3. Participate in planning, designing, developing, and deploying enhancements to existing applications.
4. Define project scope in collaboration with stakeholders.
5. Create presentations and technical documentation for diverse audiences.
6. Use workflow diagrams and visual tools to analyze and consolidate information; perform gap analysis between current and future business processes and systems.
7. Collaborate with the development team to design solutions aligning with system processes and business goals, including new applications, features, or integrations.
8. Translate solutions into user stories and system requirements understandable to developers, testers, and stakeholders.
9. Prioritize requirements to support both short-term and long-term business objectives.
10. Adjust priorities and communicate changes during the development cycle.
11. Perform end-to-end testing to ensure application meets requirements.
12. Demonstrate new functionalities and support user acceptance testing.
13. Document system updates and maintain system documentation.
14. Lead or participate in release meetings and manage release cycles.
15. Provide ongoing support to end users and assist the Service Desk as needed.

Required Skills :

• Proficiency in Microsoft Office (Excel, PowerPoint, Visio)
• Experience with Microsoft Visual Studio Team Foundation Server and SQL Management Studio
• Understanding of project management and agile methodologies
• Experience with third-party vendor integrations with ERP and other business applications
• Experience with CRM, PSA, and portal tools is a plus
• Organized, efficient, detail-oriented, and self-motivated
• Strong analytical, strategic, and problem-solving skills
• Broad business and technical knowledge with the ability to connect people, processes, and tools to achieve goals
• Highly adaptable and flexible in a dynamic environment
• Excellent communication and presentation skills, capable of engaging groups of varying sizes and technical levels
• Ability to manage multiple work streams simultaneously
• Skilled in interviewing and requirements gathering
• Ability to establish and maintain effective relationships with internal teams and external partners
• Ability to communicate complex issues clearly and support strategic decisions

Education and Experience :

• Bachelor's degree or equivalent experience
• Experience as a Business Analyst in software development teams
• Certifications like CSM or CBAP are a plus