IT Business Analyst

Talentify; Indianapolis (IN); Hybrid; USD 90,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

Job summary

Talentify seeks an IT Business Analyst in Indianapolis, with three days on-site and two days remote, to support LillyDirect’s dispensing and fulfillment analytics within a HIPAA governed environment.

You will build and monitor data metrics, create dashboards, and translate complex data into actionable insights while maintaining strict PHI privacy and data-governance standards. The role is an eight-month contract with cross‑functional collaboration.

Qualifications

• Bachelor's degree in business, marketing, healthcare administration, data science, or related field.
• Proficiency in SQL, Excel, and at least one statistical language.
• Experience handling PHI and HIPAA compliance.

Responsibilities

• Execute and maintain dispensing and operational data metrics to improve automation and quality.
• Monitor and report performance metrics with dashboards for stakeholders.
• Analyze data with SQL and Excel to surface trends and insights.
• Uphold data governance and PHI compliance per HIPAA requirements.

Skills

SQL

Excel

Python/R

HIPAA knowledge

PHI handling

Data analysis

Education

Bachelor's degree in business, marketing, healthcare administration, data science, or related field

Job description

IT Business Analyst

Location: Indianapolis – 3 days per week onsite / 2 days remote
Duration: 8 month contract
Pay range: $65.00 - $70.00 W2

Basic Requirements

• Bachelor's degree in business, marketing, healthcare administration, data science, or a related discipline
• Proficiency in SQL, Excel, and at least one statistical programming language (Python/R)
• Familiarity with healthcare, pharmacy, or claims/dispensing operational data
• 1–3 years of work experience in a HIPAA covered entity delivering analytics/insights for CE Operations
• Ability to complete and maintain all required data privacy, HIPAA, and covered-entity compliance training, and to handle protected health information (PHI) per established policies

Preferred Qualifications

• Strong analytical skills with attention to detail and business acumen
• Experience working in Databricks
• Excellent communication skills with the ability to simplify complex concepts
• Ability to work cross-functionally and influence without direct authority
• High learning agility and adaptability in ambiguous environments
• Working understanding of HIPAA/PHI handling and data-governance constraints, including manufacturer vs. covered-entity data separation

Position Description

This role plays a critical role in executing the operational and analytical foundation of LillyDirect, with a specific focus on pharmacy dispensing and fulfillment operations. This position partners closely with the existing Performance Operations analysts to expand capacity on operational metric development, automation, and quality validation across dispensing data sources. The role is positioned within the covered entity to enable patient-level operational analysis under appropriate governance. The ideal candidate thrives in a fast-paced, ambiguous environment and demonstrates strong analytical, communication, and execution skills while maintaining rigorous compliance with data-handling/sharing requirements.

Key Responsibilities

1. Execute and Maintain Dispensing & Operational Data
   Support recreation, validation, and maintenance of operational metrics from platform usage and pharmacy fulfillment data to improve automation, accuracy, and quality
   Ensure data availability, quality, and compliance across dispensing data workstreams

2. Monitor and Report Performance Metrics
   Create and Deploy operational dashboards for consumption within the Covered Entity
   Track and report performance metrics to inform stakeholders; ensure timely, accurate updates to reporting tools
   Contribute to consolidated, cross-source dispensing/reporting views supporting filtering, grouping, and finance reporting needs

3. Deliver Actionable Insights and Operational Support
   Conduct analyses using SQL and Excel to measure operational performance and surface trends or opportunities
   Translate data into clear, actionable insights for internal stakeholders
   Support issue resolution through data-driven problem-solving and cross-functional collaboration, including urgent operational challenges
   Contribute to KPI and data-strategy documentation

4. Data Governance & Compliance
   Handle PHI and other sensitive data strictly per HIPAA, covered-entity policies, and established data-governance guidance
   Respect manufacturer vs. covered-entity data-separation requirements, particularly around partner-level and patient-level data

Benefits (employee contribution):

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.