IT Asset Sales & Online Listings Specialist

High Tech Graphics Inc; Ridgefield (WA); On-site; USD 40,000 - 52,000; Full time

Job summary

High Tech Graphics Inc. in Ridgefield, WA seeks a Sales Support specialist to back ITAD sales by creating and managing online product descriptions, photographing items, and handling orders.

You will support order fulfillment, invoicing, and inventory control while maintaining confidentiality and delivering strong customer service. The role requires proactive product research, pricing updates, and cross-functional collaboration to ensure accurate listings and market-aligned pricing.

Qualifications

• Photograph, list and sell items online across platforms.
• Fulfill orders; create pick requests and ship packages.
• Invoicing sales with QuickBooks.
• Collaborate cross-functionally to ensure accurate processing.
• Provide excellent customer service and cultivate satisfaction.
• Research ITAD equipment market value.

Responsibilities

• Photograph, list and sell items online through multiple platforms (eBay, Amazon, craigslist, etc.).
• Support the order fulfillment process by creating pick requests, picking/staging orders, and shipping packages.
• Invoicing Sales with QuickBooks.
• Work cross-functionally to ensure those sales transactions are processed accurately.
• Cultivate solid relationships and drive customer satisfaction.
• Perform product research to determine market value and obtain detailed information of ITAD equipment.
• Inventory, sort, and prep equipment for sale.
• Update inventory database entries when necessary.
• Manage and optimize completed listings to ensure accurate product information and adjust pricing to reflect market trends.
• Provide customer service through phone and email to answer customer questions, troubleshoot issues, resolve disputes and maintain positive feedback.
• Maintain confidentiality of all client information.
• Cultivate positive working relationships with both internal and externalstakeholders.
• Proficient in all department and company policies, procedures and processes.
• Maintain warehouse environment to HTG standards as assigned.
• Report consistently and on time to work.
• Perform other work-related duties as assigned.

Skills

Attention to detail

Flexibility

Technical capacity

Customer service

Internet research

Job description

High Tech Graphics Inc. in Ridgefield, WA seeks a Sales Support specialist to back ITAD sales by creating and managing online product descriptions, photographing items, and handling orders.

You will support order fulfillment, invoicing, and inventory control while maintaining confidentiality and delivering strong customer service. The role requires proactive product research, pricing updates, and cross-functional collaboration to ensure accurate listings and market-aligned pricing.