IT Asset Management Associate

Cognizant; Portland (OR); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid Holidays & PTO

401(k) Plan

Disability Insurance

Paid Parental Leave

Job summary

Cognizant is seeking an IT asset management associate in Portland, OR for a 100% onsite role. You will own the asset lifecycle across DaaS and Non-DaaS, manage inventory in ITSM/CMDB, and coordinate logistics, warehousing, and vendor relations.

You will also handle imaging, deployment readiness, warranty tracking, and basic device troubleshooting while ensuring compliance and secure disposal of assets.

Qualifications

• 3–6 years of IT asset management experience.
• Desktop support hands-on experience in enterprise environments.

Responsibilities

• Manage end-to-end asset lifecycle from procurement to disposal.
• Maintain asset inventory in ITSM/CMDB systems.
• Handle receiving, shipping, and tracking of devices and spares.
• Monitor stock levels and trigger hardware/spare orders.
• Coordinate device imaging and deployment readiness.
• Act as SPOC for logistics with warehouses, sites, and vendors.
• Coordinate vendor/OEM activity for repairs and warranty status.
• Provide basic troubleshooting for laptops and printers.

Skills

IT Asset Management

Inventory Management

Vendor Coordination

Troubleshooting

Logistics

SPOC for Logistics

Device Imaging

Warranty Tracking

Tools

ITSM/CMDB tools

Job description

Location: Portland, OR 100% onsite role

Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

We are seeking an IT asset management associate to be Central SPOC for managing IT assets (DaaS & Non-DaaS) across USA & Canada. This covers laptops, Desktops, printers, factory PCs/devices, and spare parts and to be responsible for inventory, logistics, vendor coordination, and lifecycle management.

What you’ll do in this role:

• Manage end-to-end asset lifecycle (procurement → deployment → tracking → disposal)
• Maintain accurate asset inventory in ITSM/CMDB tools
• Handle receiving, shipping, and tracking of devices and spares across locations
• Monitor stock levels and trigger hardware/spare ordering (DaaS & Non-DaaS)
• Coordinate device imaging, staging, and deployment readiness
• Act as SPOC for logistics coordination with warehouses, sites, and vendors
• Manage vendor/OEM coordination for hardware break-fix issues
• Track and manage warranty status (in-warranty & out-of-warranty)
• Provide basic troubleshooting support (laptops, printers, peripherals)
• Execute secure asset disposal and maintain compliance records

What you’ll need to succeed:

• Possess professional experience between 3-6 years in IT asset management systems
• Must have desktop support hands on experience for managing enterprise class end user environments.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.