IT Asset Management Analyst for VA CNS

General Dynamics Information Technology (GDIT); Hines (IL); On-site; USD 73,000 - 99,000; Full time

Job summary

General Dynamics Information Technology (GDIT) partners with the Department of Veterans Affairs to modernize and secure the enterprise ITAM program across CNS environments nationwide.

As an Asset Analyst in Hines, IL, you will manage VA asset repositories, ensure policy compliance, support logistics, and deliver monthly reports to enable real-time visibility of thousands of government-owned assets.

Qualifications

• Experience with ITAM processes, tools, or federal ITAM programs.
• Familiarity with ServiceNow, CMDB records, RFID tools, or logistics management systems.
• Experience conducting audits, inventory management, lifecycle tracking, or hardware control documentation.
• Strong organizational, analytical, and documentation skills.
• Ability to interpret policy, SOPs, and compliance requirements.
• Ability to collaborate with technical teams, logistics officers, and federal stakeholders.
• Strong communication skills and attention to detail.

Responsibilities

• Support the VA’s IT Asset Management (ITAM) program across gateways, data centers, VA facilities, and CNS‑managed environments by following VA ITAM SOPs and maintaining compliance with VA policy requirements (inventory, chain of custody, documentation).
• Track, manage, and maintain IT asset lifecycle activities—including receipt, tagging, barcoding, storage, deployment, relocation, decommission, and disposal.
• Use VA’s suite of ITAM tools (ServiceNow, RFID systems, CMDB, iTRACS, Maximo) to update asset records, maintain inventory accuracy, and automate ITAM workflows.
• Support logistics operations including shipping, receiving, warehouse coordination, RMA processing, hardware returns, and audit documentation.
• Conduct annual inventory audits and validate asset records such as make, model, serial number, barcode, location, assigned custodian, service dates, and lifecycle status.
• Perform media sanitization activities compliant with VA Handbook 6500.2 and support disposal workflows for end‑of‑life equipment.
• Respond to ITAM service requests, resolve asset‑related tickets, and update all related records in VA ServiceNow.
• Produce Monthly Asset Management Reports including received assets, decommissioned assets, lifecycle status, updates to hardware inventory lists, issues, work completed, and planned work.
• Assist with certification and accreditation (FISMA/ATO) audits by providing accurate asset documentation, inventory evidence, and policy compliance artifacts.
• Provide continuous improvement recommendations for ITAM processes, documentation, automation, and enterprise inventory accuracy.
• Maintain visibility and accountability of all CNS‑owned and VA‑provided equipment, ensuring accurate tracking across multiple VA locations.
• Work closely with VA NOC and CNS engineering teams to ensure asset records remain accurate when equipment is deployed, upgraded, replaced, or moved.

Skills

IT Asset Management

ServiceNow

CMDB

RFID tools

Audits

Inventory management

Documentation

Policy interpretation

Collaboration

Communication

Education

High School Diploma

Associate's degree

Relevant certifications

Tools

ServiceNow

CMDB

RFID tools

Logistics systems

Job description

General Dynamics Information Technology (GDIT) partners with the Department of Veterans Affairs to modernize and secure the enterprise ITAM program across CNS environments nationwide.

As an Asset Analyst in Hines, IL, you will manage VA asset repositories, ensure policy compliance, support logistics, and deliver monthly reports to enable real-time visibility of thousands of government-owned assets.