IT Asset Management Analyst

ZipRecruiter; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in Indianapolis is seeking an IT Asset Management Analyst to oversee the lifecycle of IT assets. The role includes inventory management, collaboration with teams, and adherence to IT security policies. Ideal candidates will have strong communication skills and experience in IT asset management.

Qualifications

• More than 4 years of experience as a helpdesk technician.
• Working knowledge of data and telephony network standards.

Responsibilities

• Manage inventory and asset lifecycle of IT equipment.
• Coordinate with procurement specialists for inventory purchases.
• Document and improve procedures related to asset management.

Skills

Communication

Inventory Management

Customer Service

Time Management

Self-Motivated

Job description

Job Title: IT Asset Management Analyst

Division:

Non-Clinical

Department:

IT Operations

Position Description:

The IT Asset Management Analyst will perform tasks related to asset management and inventory control. Responsible for receiving, tagging, tracking, monitoring, auditing, and maintaining information technology (IT) assets and documentation as equipment is received, deployed, or disposed of.

The IT Asset Management Analyst at Marathon Health is responsible for the asset lifecycle of IT end-user equipment and IT Infrastructure Hardware. This position will handle the deployment of IT equipment needed for the Implementations Team.

The analyst will have more than 4 years of experience as a helpdesk technician, with working knowledge of data and telephony network standards and protocols, and excellent written and verbal communication skills.

This position will collaborate closely with the service desk and hardware team.

Essential Duties and Responsibilities:

1. Inventory Management
2. Work closely with other team members as part of a cohesive group
3. Lifecycle management of end-user computing
4. Coordinate with procurement specialists to purchase inventory
5. Handle service requests from designated queue
6. Participate in systems/application administration
7. Meet or exceed required Service Level Agreements for issue resolution
8. Document, review, and improve existing or new procedures and workflows related to asset management
9. Participate in project deployment
10. Maintain technical knowledge through self-study and hands-on experience
11. Strict adherence to all IT Security Policies and Procedures (including HIPAA, PCI Compliance, SOC 2, and HITRUST)
12. Follow organizational security policies and procedures to maintain operational and technical information security controls related to asset management and protocols

Knowledge, Skills, and Abilities:

1. Proficient in developing workflows to increase efficiency while following standard processes and procedures
2. Ability to work independently and collaboratively
3. Excellent verbal and written communication skills
4. Experience in an ITIL-based role, such as Service Desk, Incident, Problem, or Change Management
5. Excellent time management skills and ability to work under pressure
6. Outstanding customer service skills
7. Self-motivated with the ability to learn new skills independently

Disclaimer:

This job description summarizes the primary duties and responsibilities of the role. It is not an exhaustive list of all duties and responsibilities.

Netfor, Inc. is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, national origin, veteran status, or other protected characteristics.

Netfor, Inc. participates in E-Verify and will not sponsor applicants for work visas.

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