IT Asset Coordinator

Solü Technology Partners; Mechanicsburg (Cumberland County); On-site; USD 52,000 - 72,000; Full time

Job summary

Solü Technology Partners in Mechanicsburg, PA seeks an IT Asset Coordinator to manage equipment moves, asset inventories and vendor coordination across remote locations. The role serves as a liaison between field technicians, hardware vendors, and telecommunications providers to ensure reliable technology operations.

The ideal candidate is organized, detail-oriented and comfortable managing multiple service requests, vendors, records and deadlines.

Qualifications

• Associate's degree in Information Technology or related field is required.
• Two or more years of IT hardware and software installation, operation, and maintenance experience required.
• Satisfactory background check required.

Responsibilities

• Schedule and coordinate field services for remote facilities, tracking through completion.
• Coordinate vendor reviews and ensure accountability for service delivery.
• Support contract management with telecom, hardware, cabling, and service providers.

Skills

Strong written and verbal

Education

Associate's degree in Information Technology or related field

Two or more years of IT hardware and software installation/maintenance experience

Tools

Microsoft Office

Microsoft Visio

Job description

Our partner serves as the administrative arm of the Supreme Court of Pennsylvania and provides support to courts statewide in the areas of information technology, communications, human resources, finance, law, court programs, research, education, and security. They are dedicated to ensuring accessible and safe courts and representing the court system to all citizens.

Employment Requirements

This opportunity is not open to C2C relationships or visa sponsorship.

This opportunity is for local candidates only.

Job Description

Solu is seeking an IT Asset Coordinator to support equipment change requests, hardware and network service repairs, vendor coordination, and asset management across multiple remote locations. This role serves as a key liaison between internal stakeholders, field technicians, hardware vendors, and telecommunications providers to coordinate service requests, maintain equipment inventories, and help ensure reliable technology operations. The ideal candidate is organized, detail-oriented, and comfortable managing multiple service requests, vendors, records, and deadlines simultaneously. This position will also provide cross-functional backup support to the Asset Coordination team as needed.

Responsibilities

• Schedule and Monitor Field Services: Coordinate contracted personnel for work at remote facilities, track projects through completion, and ensure vendors meet contractual service-level agreements for response times, resolution, and on-site performance.
• Coordinate Vendor Reviews: Participate in recurring vendor meetings to review service delivery, address performance concerns, and ensure accountability.
• Support Contract Management: Assist with monitoring and negotiating site-specific contracts with telecommunications, hardware, cabling, and other technology service providers.
• Coordinate Equipment Moves and Emergency Repairs: Manage requests for new hardware, equipment relocations, site cabling, wiring, telephone infrastructure, and emergency service calls from initiation through resolution.
• Maintain Asset Inventories: Manage central inventory reserves and track assets at remote locations, including computers, displays, keyboards, printers, server racks, routers, switches, power management equipment, and remote-access hardware.
• Maintain Facility Floor Plans: Keep accurate and up-to-date facility floor plans to support technicians with hardware installations, maintenance, and service activities.
• Review and Process Telecom Invoices: Review monthly telephone and telecommunications invoices, enter relevant information into tracking systems, and support accurate financial and service records.
• Track Costs and Service Activity: Maintain detailed records of vendor service calls, resolution reports, equipment changes, and associated costs using spreadsheets and asset management tools.
• Serve as a Primary Liaison: Communicate with business stakeholders, site administrators, technology teams, and vendors throughout the service request and resolution process.
• Support Procurement and Process Development: Assist with ITBs/RFPs, lifecycle management plans, pricing analyses, standard operating procedures, and process improvements related to asset management and vendor coordination.
• Collaborate Across Teams: Provide backup support for circuit ordering, mobile wireless device provisioning, ticket tracking, and asset documentation while maintaining accurate records in enterprise asset management systems.

Qualifications

• Associate's degree in Information Technology or related field; and Two or more years of experience with IT hardware and software installation, operation, and maintenance; or An equivalent combination of education, experience, and/or training may be considered.
• Working knowledge of Microsoft Office (Excel, Word, SharePoint, OneDrive)
• Satisfactory background check is required.

Nice to Have

• Working knowledge of Microsoft Visio.
• Strong written and verbal communication skills.

Solü Technology Partners provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.