IT Assets Coordinator

Atlantic Partners Corporation; Columbia (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Atlantic Partners Corporation is seeking an IT Assets Coordinator to oversee the full lifecycle of IT hardware, software and mobile devices in a corporate environment.

You will maintain accurate asset records, coordinate logistics for deployments and moves, and assist with end-user support while ensuring compliance with policy and security standards.

Qualifications

• Experience with IT asset lifecycle management.
• Familiarity with asset tracking practices and controls.
• Ability to document assets and licenses accurately.
• Strong attention to detail and organizational skills.

Responsibilities

• Receive, tag, and document incoming IT assets and maintain secure storage.
• Support equipment assignments for new hires, moves, and hardware replacements.
• Conduct regular physical inventory audits for on-site and off-site locations.
• Track software allocations to prevent license over-utilization or unused licenses.
• Assist with secure disposal of electronic assets per company policy.
• Assist employees with basic setup and service requests for mobile devices.
• Coordinate logistics for laptops and peripheral equipment with internal teams.
• Maintain vendor portals related to asset tracking and license management.

Skills

IT asset lifecycle

Vendor coordination

Inventory management

End-user support basics

Documentation accuracy

Job description

The IT Assets Coordinator supports the full lifecycle management of IT hardware, software, and mobile devices. This role is responsible for maintaining accurate asset inventory records, coordinating logistics, and assisting with basic end‑user support requests. The position plays a key role in ensuring technology assets are properly tracked, assigned, maintained, and retired in alignment with organizational standards and operational needs.

Key Responsibilities

Hardware & Software Asset Management

• Receive, tag, and document incoming IT assets; maintain organized and secure storage areas.
• Support equipment assignments for new hires, employee moves, and hardware replacement cycles.
• Conduct recurring physical inventory audits for both on‑site and off‑site locations.
• Track software allocations to help prevent license over‑utilization or unused licenses.
• Assist with the secure, compliant disposal of electronic assets in accordance with company policies.

Mobile Devices & End‑User Equipment Support

• Assist employees with basic setup and service requests for assigned mobile devices.
• Monitor mobile device inventories and support monthly reporting requirements.
• Identify opportunities to reduce device or licensing costs when applicable.
• Coordinate logistics for laptops and peripheral equipment with internal teams.
• Perform routine checks of conference room AV equipment and escalate issues as needed.
• Assist with basic troubleshooting and coordinate vendor service visits.
• Maintain vendor portals related to asset tracking and license management.
• Support ordering processes with mobile and equipment vendors.
• Organize and manage spare equipment inventory to ensure availability.

Standard Responsibilities

• Perform other duties and responsibilities as assigned, including participation in special projects.
• Engage in continuous learning to maintain knowledge of industry trends, management practices, and applicable bank policies and procedures.
• Security Responsibility: Maintain consistent compliance with all security policies and procedures, including safeguarding sensitive documents, protecting workspaces, managing passwords, monitoring visitors, and responsibly using bank email and social media systems. Employees must understand when and how to report security incidents or breaches.
• Risk Management Responsibility: Support enterprise risk management by executing daily risk and control procedures, identifying and reporting risks through the Self‑Identified Risk Portal (SIRP), collaborating with control owners, and maintaining accurate audit and assessment documentation. A strong understanding of compliance and accountability principles is essential, regardless of direct risk ownership.

Preferred Knowledge, Skills, and Abilities

• Strong organizational and record‑keeping skills.
• Familiarity with IT asset lifecycle management concepts.
• Basic troubleshooting skills for hardware, mobile devices, and AV equipment.
• Ability to coordinate effectively with vendors and internal stakeholders.
• Strong attention to detail and commitment to process compliance.
• Ability to manage multiple tasks in a fast‑paced environment