A prominent defense technology firm is looking for a Configuration Management Specialist in Quantico, VA. The role includes analyzing data discrepancies, managing service assets, and conducting audits. Candidates must hold certifications like IAT II and ITIL Foundations and have 2-3 years of IT Asset Management experience. Strong attention to detail and problem-solving skills are essential. Join a supportive culture that values innovation and collaboration, offering teleworking options after training.
Qualifications
2-3 years of experience providing IT Asset/Configuration Management Support.
Familiarity with ITSM concepts and practices.
Mid-level understanding of Microsoft Excel and Access.
Responsibilities
Analyze and reconcile large volumes of data for discrepancies.
Manage and track customer service assets and configuration items.
Conduct physical configuration audits to maintain accurate baselines.
Skills
Attention to Detail
Standards Compliance
Communication Skills
Collaboration
Problem Solving
Education
2-3 years providing IT Asset/Configuration Management Support
Familiarization with IT Service Management (ITSM)
Mid-Level understanding of Microsoft Excel
Mid-Level understanding of Microsoft Access
Tools
BMC Atrium CMDB
BMC Remedy ITSM suite
BMC Internal Reporting Tool (BIRT)
BMC Analytics
SMART reporting
Job description
A prominent defense technology firm is looking for a Configuration Management Specialist in Quantico, VA. The role includes analyzing data discrepancies, managing service assets, and conducting audits. Candidates must hold certifications like IAT II and ITIL Foundations and have 2-3 years of IT Asset Management experience. Strong attention to detail and problem-solving skills are essential. Join a supportive culture that values innovation and collaboration, offering teleworking options after training.