IT Applications & Software Support Specialist

US Social Security Administration; Woodlawn (MD); On-site; USD 65,000 - 120,000; Full time

Job summary

US Social Security Administration is seeking IT Specialist (APPSW) to provide technical support for business applications and technology solutions that meet agency objectives. The role requires experience with web apps (React.js/Node.js RESTful APIs), databases, and SDLC practices, working across teams to implement secure, scalable IT solutions.

The vacancy is open under Direct Hire; multiple GS levels (GS-07 to GS-12) are described, with emphasis on analysis, information management, and

Qualifications

• Experience with SQL/NoSQL databases to support business applications.
• Experience assisting with web applications using React.js or Node.js RESTful APIs.
• Experience troubleshooting and debugging web applications in a team setting.
• Experience preparing or updating technical documents and communicating information clearly to others.

Responsibilities

• Provide technical support in the creation, testing, implementation, evaluation, and ongoing support of business applications and technology solutions.
• Assist with web applications using React.js or Node.js RESTful APIs.
• Troubleshoot and debug web applications in a team setting.
• Prepare or update technical documents and communicate information clearly to team members.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Tools

React.js

Node.js RESTful APIs

SQL/NoSQL databases

Job description

US Social Security Administration is seeking IT Specialist (APPSW) to provide technical support for business applications and technology solutions that meet agency objectives. The role requires experience with web apps (React.js/Node.js RESTful APIs), databases, and SDLC practices, working across teams to implement secure, scalable IT solutions.

The vacancy is open under Direct Hire; multiple GS levels (GS-07 to GS-12) are described, with emphasis on analysis, information management, and