IT Applications Analyst - Revenue Cycle

Billings Clinic; Billings (MT); Hybrid; USD 85,000 - 105,000; Full time

Job summary

Billings Clinic is seeking an IT Applications Analyst for Revenue Cycle to build and maintain charges in the Oracle system, support clinical workflows, and participate in related project initiatives. This role requires strong IT and healthcare knowledge and will coordinate with end-users and technical teams.

The position emphasizes system configuration, data analysis, and user培训, with ongoing training and education across Billings Clinic and its regional partners.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related field.
• 5–7 years of experience as an applications analyst or in a healthcare IT support role.
• Experience leading projects, developing training programs, and collaborating with cross-functional teams.

Responsibilities

• Maintains clinical, financial, and third-party information systems within a business unit.
• Configures systems and analyzes data to meet organizational needs.
• Delivers user training and creates documentation for end-users.

Skills

Healthcare IT

Project management

Cross-functional collaboration

Training programs

Education

Bachelor’s degree in IT/CS/Healthcare Informatics

Tools

PMP

CPHIMS

CPC/CCS

Job description

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as aMagnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

IT Applications Analyst - Revenue Cycle

PMO / OPERATIONS - 8732 (BILLINGS CLINIC N 27TH ST BUILDING)

req13041

Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)

Starting Wage DOE

This role will be focused on the build and maintenance of charges in our Oracle system. It will be responsible for routine build and maintenance of charges, including clinical workflows related to charge creation and also be a key resource in projects which involve new or modified charge build. Remote work will be considered for this role.

The Applications Analyst serves as the primary technology resource for clinical, financial, and/or third-party information systems within a business unit and/or division. This role is integral in the planning, design, and operational support of business solutions that enhance productivity, efficiency, decision-making, and quality outcomes across Billings Clinic and its regional partners. The Applications Analyst is responsible for system configuration, data analysis, and operational support to meet organizational needs. Additionally, this position provides technical expertise as a consultant to end-users and is accountable for delivering ongoing training and education within assigned support areas.

Essential Job Functions

• Maintains compliance with all organizational, departmental, and regulatory standards, ensuring knowledge of safety, confidentiality, and job performance requirements.
• Provides consistent, reliable support for assigned systems, addressing and troubleshooting user issues to maintain system functionality and performance.
• Participates in the implementation, upgrade, and update processes for systems, ensuring smooth transitions and minimal disruptions for end-users.
• Acts as a liaison between end-users, technical teams, and vendors, communicating system requirements and addressing concerns to improve user satisfaction.
• Collects feedback from stakeholders and end-users to inform and support system enhancements and ensure user-centered solutions.
• Analyzes system performance and configurations, identifying areas for improvement and collaborating with technical teams to enhance functionality.
• Develops and delivers user training sessions, adapting content for various learning needs and ensuring users can effectively utilize system features.
• Creates and maintains comprehensive user documentation and guides, supporting continuous learning and system familiarity for end-users.
• Engages in professional development by staying current on industry trends, pursuing relevant certifications, and expanding expertise in information management.
• Coordinates with cross-functional teams on projects, contributing to planning timelines, goals, and deliverables to achieve project objectives.
• Monitors system performance proactively, identifying potential issues early and coordinating resolutions to maintain system reliability.
• Assists in quality control and testing processes, verifying system updates meet organizational standards and align with user needs.
• Documents system configurations, processes, and operational standards to ensure efficiency and continuity of support.
• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related field.

Experience

• Minimum of 5-7 years of experience in an applications analyst or support role, with advanced knowledge of healthcare information systems and project management.
• Experience in leading projects, developing training programs, and collaborating with cross-functional teams.

Certifications and Licenses

• CPC, Certified Professional Coder, CCS, Certified Coding Specialist, Project Management Professional (PMP), Certified Professional in Healthcare Information and Management Systems (CPHIMS), CompTIA Security+, strongly preferred.
• Current Montana driver’s license with insurability for operating Billings Clinic vehicles, if required.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed tobeing an inclusive and welcoming employer, that strives to be kind, safe, andcourageous in all we do. As an equal opportunity employer, our policies andprocesses are designed to achieve fair and equitable treatment of all employeesand job applicants. All employees and job applicants will be provided the sametreatment in all aspects of the employment relationship, regardless of race,color, religion, sex, gender identity, sexual orientation, pregnancy, maritalstatus, national origin, age, genetic information, military status, and/ordisability. To ensure we provide an accessible candidate experience forprospective employees, please let us know if you need any accommodations duringthe recruitment process.

Human Resources is located on the corner of North 29th and8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.