IT Application Support Specialist, Epicor, REMOTE

ViziRecruiter,LLC.; United States; Remote; USD 80,000 - 90,000; Full time

Job summary

Join a leading company in the IT sector as an IT Application Support Specialist, where you'll play a vital role in managing business applications remotely. This position offers great career growth, a competitive salary, and excellent benefits. Your expertise in Epicor ERP will directly enhance operational efficiency and support scalability in a dynamic environment.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Life Insurance

Health Savings Account

Qualifications

• Experience with Epicor ERP beyond user-level.
• Background in IT support or application administration.
• Experience with Salesforce is a plus.

Responsibilities

• Provide technical support for Epicor ERP systems.
• Troubleshoot Level II helpdesk issues.
• Collaborate on optimizing application functionalities.

Skills

Problem-solving skills

Communication skills

Customer-focused approach

Education

Epicor ERP expertise

Job description

Industry: Information Technology and Services

Level: Full Time

JobFamily: Managed Services / LCS / Staffing

Location: US - Remote

Compensation: $80,000.00/Yr. - $90,000.00/Yr.

About Us

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.

Legal Disclaimer: Connection is committed to equal opportunity and proud to be affirmative action employers. view full text Connection and all of its subsidiary companies are committed to equal opportunity and proud to be affirmative action employers. All qualified applicants will receive consideration for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law. view full text

photo_library +5 Photos

Overview

Position Summary

Connection has a fantastic opportunity through our Technical Staffing division for an IT Application Support Specialist, working remote. This is a direct hire opportunity offering career growth, a competitive salary and excellent benefits including but not limited to Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account.

Join a growing team as an IT Application Support Specialist, where you'll play a critical role in maintaining and optimizing business applications. This is a hands-on opportunity to work in a collaborative environment where your technical expertise will directly impact business operations and efficiency.

Responsibilities

Support

Contribute to process improvements and support the scalability of IT systems in a growing organization. Provide technical support and administration for Epicor ERP systems, ensuring optimal performance and reliability. Troubleshoot and resolve Level II helpdesk issues, assisting users with application-related challenges.

Technical

Work with the Project Module in Epicor Classic or Epicor Kinetic, offering specialized knowledge beyond basic user experience. Assist with system maintenance, upgrades, and enhancements to improve operational workflows.

Collaborate with internal teams to optimize and customize application functionalities based on business needs.

Requirements

Education & Experience

Epicor ERP expertise (beyond user-level experience); familiarity with the Project Module is required. Salesforce experience is a plus but not required. Background in IT support, application administration, or helpdesk troubleshooting.

Skills

Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently. Excellent communication skills and a proactive, customer-focused approach to support. Ability to thrive in a small but growing IT team, with opportunities for career advancement.

About Us

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.

Legal Disclaimer: Connection is committed to equal opportunity and proud to be affirmative action employers. view full text Connection and all of its subsidiary companies are committed to equal opportunity and proud to be affirmative action employers. All qualified applicants will receive consideration for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law. view full text

photo_library +5 Photos

Sorry. This Vizi is no longer active.

You can view Vizi Career Page of CONNECTION or visit their website

IT Application Support Specialist, Epicor, REMOTE

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

View Summary

Company: CONNECTION

Location: US - Remote

Level: Full Time

Compensation: $80,000.00/Yr. - $90,000.00/Yr.

JobFamily: Managed Services / LCS / Staffing

Industry: Information Technology and Services

Overview

Connection has a fantastic opportunity through our Technical Staffing division for an IT Application Support Specialist, working remote. This is a direct hire opportunity offering career growth, a competitive salary and excellent benefits including but not limited to Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account.

Join a growing team as an IT Application Support Specialist, where you'll play a critical role in maintaining and optimizing business applications. This is a hands-on opportunity to work in a collaborative environment where your technical expertise will directly impact business operations and efficiency.

Connection has a fantastic opportunity through our Technical Staffing division for an IT Application Support Specialist, working remote. This is a direct hire opportunity offering career growth, a competitive salary and excellent benefits including but not limited to Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account.

Join a growing team as an IT Application Support Specialist, where you'll play a critical role in maintaining and optimizing business applications. This is a hands-on opportunity to work in a collaborative environment where your technical expertise will directly impact business operations and efficiency.

Responsibilities

• Provide technical support and administration for Epicor ERP systems, ensuring optimal performance and reliability.
• Troubleshoot and resolve Level II helpdesk issues, assisting users with application-related challenges.
• Work with the Project Module in Epicor Classic or Epicor Kinetic, offering specialized knowledge beyond basic user experience.
• Assist with system maintenance, upgrades, and enhancements to improve operational workflows.
• Collaborate with internal teams to optimize and customize application functionalities based on business needs.
• Contribute to process improvements and support the scalability of IT systems in a growing organization.
• Provide technical support and administration for Epicor ERP systems, ensuring optimal performance and reliability.
• Troubleshoot and resolve Level II helpdesk issues, assisting users with application-related challenges.
• Work with the Project Module in Epicor Classic or Epicor Kinetic, offering specialized knowledge beyond basic user experience.
• Assist with system maintenance, upgrades, and enhancements to improve operational workflows.
• Collaborate with internal teams to optimize and customize application functionalities based on business needs.
• Contribute to process improvements and support the scalability of IT systems in a growing organization.

Requirements

• Epicor ERP expertise (beyond user-level experience); familiarity with the Project Module is required.
• Salesforce experience is a plus but not required.
• Background in IT support, application administration, or helpdesk troubleshooting.
• Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
• Excellent communication skills and a proactive, customer-focused approach to support.
• Ability to thrive in a small but growing IT team, with opportunities for career advancement.

This role is ideal for a motivated IT professional looking to expand their expertise in ERP systems while working in a supportive and innovative environment. If you're looking for a position with long-term growth potential, we'd love to hear from you!

• Epicor ERP expertise (beyond user-level experience); familiarity with the Project Module is required.
• Salesforce experience is a plus but not required.
• Background in IT support, application administration, or helpdesk troubleshooting.
• Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
• Excellent communication skills and a proactive, customer-focused approach to support.
• Ability to thrive in a small but growing IT team, with opportunities for career advancement.

This role is ideal for a motivated IT professional looking to expand their expertise in ERP systems while working in a supportive and innovative environment. If you're looking for a position with long-term growth potential, we'd love to hear from you!

Legal Disclaimer: Connection is committed to equal opportunity and proud to be affirmative action employers. view full text Connection and all of its subsidiary companies are committed to equal opportunity and proud to be affirmative action employers. All qualified applicants will receive consideration for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law. view full text

Connection has a fantastic opportunity through our Technical Staffing division for an IT Application Support Specialist, working remote. This is a direct hire opportunity offering career growth, a competitive salary and excellent benefits including but not limited to Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account.

Close

Watch

Name* Name should have minimum 2 and maximum 60 characters Name is a required field Name should have minimum 2 and maximum 60 characters

Email Address* Email is a required field Please enter a valid email address

Phone Number* Phone number is a required field For non-US/Canadian phone numbers please use + country code Please enter a valid phone number

LinkedIn Profile Please enter a valid linkedin address

Upload Resume Please upload file in PDF, DOC, DOCX, TXT or RTF format up to 10 MB Please select file less than 10MB. Please upload file in PDF, DOC, DOCX, TXT or RTF format

Message Message should have minimum 10 and maximum 5000 characters Message should have minimum 10 and maximum 5000 characters

You have successfully applied for this Vizi!