IT Application Services Bureau Director Career Executive

State of Wisconsin; Madison (WI); Hybrid; USD 57,000 - 90,000; Full time

Job summary

The Department of Revenue (DOR); Division of Technology Services seeks a director to lead the Application Services Bureau in Madison, Wisconsin. You will manage a portfolio of critical business applications, drive agile SDLC practices, and foster partnerships with state and vendor stakeholders to improve outcomes and service delivery.

As bureau head, you will collaborate with the CIO to set strategic vision, balance technology needs with business priorities, and lead five sections across WINPAS

Qualifications

• Experience managing application development services and support within an organization.
• Experience managing five or more IT staff while serving with leadership responsibilities.

Responsibilities

• Lead the Application Services Bureau and manage the portfolio of DOR business applications.
• Partner with the CIO to set a strategic vision and balance department technology needs with business priorities.

Skills

Application management

Job description

Introduction

The Department of Revenue (DOR); Division of Technology Services seeks to hire a passionate, creative, motivated and talented manager to lead our Application Services Bureau. This bureau is responsible for supporting our business partners by coordinating projects that incorporate tax processing and business processes into their respective line of business applications.

As the director of the Application Services Bureau, you will be responsible for managing the portfolio of DOR business applications that are crucial to our business partner's and the agency's success. You will need to consistently drive to improve business outcomes and service delivery at all levels within the organization. Your experience with agile development, project management oversight, application architecture and the software development lifecycle (SDLC) process will be critical in achieving this. You will also be responsible for fostering strong partnerships and collaborating with other states, state agencies, vendors and service providers.

We're looking for someone who will be comfortable working with the Chief Information Officer (CIO) to set a strategic vision for our application portfolio, who can inspire change and who understands how to strategically balance department-wide technology and automation needs with the key business priorities of the department.

This position is headquartered in Madison at the State Revenue Building on Rimrock Road.

About Us

The Wisconsin Department of Revenue's (DOR) mission is to strengthen Wisconsin through fair tax and lottery administration, while educating and serving the public, our customers, and communities. As the Division of Technology Services (DTS), we directly contribute to the agency's mission by providing strategic business value through the use of technology. DTS was featured in Government Technology magazine about the major impact the technology transformation made for the state of Wisconsin.

We strive to be the premier agency in providing innovative, accessible resources, with exceptional customer service built on a foundation of trust inclusivity and creativity. Our team values integrity, knowledge, innovation, empathy, inclusivity, and security.

See what team members have to say about working for DTS:

https://www.youtube.com/watch?v=jEWSkj-85Ls.

The State Of Wisconsin Offers An Exemplary Benefits Package, This Includes Generous Paid Time Off So You Can Truly Have a Work/life Balance! Our Competitive Benefits Package Offers:

• Substantial leave time including at least 3 1/2 weeks of vacation/personal time to start, nine paid holidays, and ample accruable sick time that rolls over each year.
• Excellent and affordable insurance options for health, dental, vision, life and more.
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
• Well Wisconsin Program offering wellness tools and rewards to employees and spouses.
• A free and confidential employee assistance program that offers employees and their household a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.

To learn more about the total value of the benefits available to employees, please visit our Total Rewards Calculator.

Some employees may also be eligible for Public Service Loan Forgiveness.

Your Role

As the Application Services Bureau Director, you will help achieve the agency goal of enabling DOR to operate efficiently and effectively.

This Position Will Manage And Direct Five Sections

• WINPAS (Wisconsin Income Processing and Audit System) Support & Development Section;
• WINPAS Project Management & QA (Quality Assurance) Section;
• WINPAS Development Section;
• Development Center Section; and
• SLF (State and Local Finance) Applications Development Section.

The State of Wisconsin is an Equal Opportunity and Affluent Action employer seeking a talented and divergent workforce.

Watch this video to see what working for the State of Wisconsin is all about!

This list of eligible candidates established from this announcement may be used to fill future similar vacancies (permanent, project or Limited Term) in the next six months within DOR.

Position Summary

To see the full list of duties view the position description.

Salary Information

The starting pay rate for this position is between $41.03 – $65.22 per hour ($85,342 – 135,658 annually), depending on experience and qualifications, plus excellent benefits. Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package!

The classification of this position is Management Information Manager, which is in Pay Schedule 70, Pay Range 01. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. Current employees may be eligible to receive a rate higher than the range listed above.

Job Details

Background Checks: Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks.

I-9 Requirements: Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of appointment. The Department of Revenue does not sponsor work or student visas and is not an eligible OPT employer for those with F1 visas. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.

Probationary Period: A 2-year Career Executive trial period may be required.

Remote/Telework up to 60%: Note: During the first year, you will have the opportunity to gradually increase to 60% (i.e., working remotely three (3) days per week, and will report to the 2135 Rimrock Road; Madison WI building, two (2) days per week) within 9 months (of your 2 year Career Executive trial period) based on performance and workload needs. Remote work is intended to be performed primarily in the State of Wisconsin and is subject to change based on business needs.

Qualifications

Minimum qualified candidates will have each of the following:

• Experience managing application development services and support within an organization.
• Experience managing five or more IT staff while serving