IT Application Analyst - Pharmacy

Legacy Community Health; Houston (TX); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

PTO & holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

FSA

403(b) Match

Disability

Zero Copay Providers

Zero Copay Pharmacy

Travel Insurance

Pet Insurance

Gym Subsidy

Job summary

Legacy Community Health in Houston is seeking an IT Application Analyst - Pharmacy to connect pharmacy operations, clinical care, and the systems that support safe, efficient medication management and better patient outcomes.

You’ll configure, integrate, test, and maintain pharmacy automation and EHR systems while partnering with clinical, pharmacy, and IT teams. Your work will align workflows with regulatory standards and drive improvements in reliability and patient safety.

Qualifications

• High school diploma or equivalent is required.
• Five (5) years of clinical healthcare experience (inpatient or ambulatory setting).
• Three (3) years of pharmacy automation experience (i.e. medication dispensing systems & robotics).
• Experience with EHR systems and pharmacy platforms.

Responsibilities

• Configure, integrate, test, and maintain pharmacy automation systems and EHR applications.
• Support implementation and optimization of pharmacy technology solutions to improve efficiency and patient outcomes.
• Troubleshoot technical issues and provide solutions for clinical and pharmacy systems.
• Collaborate with clinical teams to align workflows with system functionality.
• Analyze data to identify trends and opportunities for improvement.
• Train and support staff on pharmacy systems and EHR functionality.
• Document processes, configurations, and system changes.
• Participate in project planning and execution for technology initiatives.
• Facilitate project team meetings bridging clinical and technical gaps in reporting.

Skills

Customer service

Communication

System management

Troubleshooting

HIPAA knowledge

Documentation

Statistics basics

Time management

Education

Bachelor’s Degree

CPhT or PTCB certification

Associate degree in HIT/Informatics

EPIC experience

PioneerRx experience

Project management

Tools

EPIC

PioneerRx

Job description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

IT Application Analyst - Pharmacy (Job Overview)

Schedule: Monday-Friday (8AM-5PM) | Hybrid

Bring your passion for healthcare technology to a role where your work can make a meaningful difference in community healthcare. As the IT Application Analyst - Pharmacy, you’ll help connect pharmacy operations, clinical care, and the systems that support safe, efficient medication management and better patient outcomes.

You’ll configure, integrate, test, and maintain pharmacy automation and electronic health record (EHR) systems while building trusted partnerships with clinical, pharmacy, and technical teams. Your insight will help ensure technology reflects real-world workflows, meets organizational needs, and aligns with regulatory standards.

Make a Difference Through Technology

• Support pharmacy technology and clinical workflows that contribute to quality patient care.
• Bridge communication and operational gaps between clinical teams and technical stakeholders.
• Help optimize medication management systems and pharmacy automation.
• Contribute to technology initiatives that improve efficiency, reliability, and patient outcomes.
• Share your expertise through staff training, thoughtful documentation, and collaborative problem-solving.

Grow Through Collaboration

You’ll join a collaborative team of clinical, pharmacy, and IT professionals who value partnership, practical solutions, and continuous improvement. Through project planning, implementation, testing, and optimization, you’ll have opportunities to expand your experience in an important part of the healthcare technology ecosystem.

• Work alongside clinical, pharmacy, and IT professionals who value partnership and practical solutions.
• Use your analytical and communication skills to identify opportunities for meaningful improvement.
• Participate in initiatives that strengthen the reliability and effectiveness of healthcare technology.
• Build experience through mentorship, shared problem-solving, and hands-on project involvement.

This position allows you to bring your expertise to work that directly supports community healthcare delivery and the people who depend on it.

Key Responsibilities

• Configure, integrate, test, and maintain pharmacy automation systems and EHR applications.
• Support implementation and optimization of pharmacy technology solutions to improve efficiency and patient outcomes.
• Troubleshoot technical issues and provide solutions for clinical and pharmacy systems.
• Collaborate with clinical teams to align workflows with system functionality.
• Analyze data to identify trends and opportunities for improvement.
• Train and support staff on pharmacy systems and EHR functionality.
• Document processes, configurations, and system changes.
• Participate in project planning and execution for technology initiatives.
• Facilitate project team meetings to bridge clinical and technical gaps in reporting and deliver informative, well-organized presentations.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent is required.

Required Years of Experience

• Five (5) years of clinical healthcare experience (inpatient or ambulatory setting)
• Three (3) years of pharmacy automation experience (i.e. medication dispensing systems & robotics)
• Previous experience with EHR systems and pharmacy platforms

Desirable Education and/or Experience

• Bachelor’s Degree is preferred
• Completion of approved technician training program with active Texas Board of Pharmacy License for Certified Pharmacy Technician (CPhT) and/or national certification (PTCB) is preferred
• Associate degree in HIT, informatics, or related field is preferred
• Previous experience with EPIC and PioneerRx
• Previous project management experience
• Previous experience developing and delivering technical training to adult learners
• Familiarity with pharmacy automation systems ((e.g., PioneerRx, , NEXiA, PickPoint)

Required Knowledge, Skills, and/or Abilities

• Strong commitment to customer service and excellence in healthcare. Ability to communicate effectively with clinical and technical teams.
• Strong ability to learn and manage complex technical systems.
• Excellent problem-solving and troubleshooting skills.
• Working knowledge of HIPAA, OSHA, and State/Federal laws governing medical services.
• Strong organizational and documentation skills.
• Basic knowledge of statistics and graphical representation principles.
• Ability to manage multiple deadlines and prioritize

Desirable Knowledge, Skills, and/or Abilities

• Strong project management skills

About Legacy Community Health

The largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has delivered affordable, high-quality care for nearly 40 years across 50+ clinics in Greater Houston and the Gulf Coast. Our mission — driving healthy change in our communities — guides everything we do, and it starts with our people.

Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.