IT Analyst: Requirements & Solutions (Hybrid)

Houston Dose; Chicago (IL); Hybrid; USD 81,795 - 106,602; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Employee assistance program

Commuter benefits

Paid holidays

Paid time off

401(k) and flight privileges

Job summary

United Airlines seeks an Analyst – Information Technology to perform requirements analysis, document processes, and craft user stories within an Agile environment. You will collaborate across development, QA, UX, and business stakeholders to ensure accurate documentation and clear communications.

Responsibilities include facilitating meetings, producing documentation, and supporting testing and release processes.

Qualifications

• Bachelor’s degree in a related field.
• Proven IT/business experience; 2+ years.
• Strong written and verbal communication across all levels.

Responsibilities

• Perform detailed requirements analysis and document processes.
• Craft user stories and acceptance criteria.
• Facilitate meetings and assist in design of solutions.
• Create and maintain clear product documentation (BRD, FR, user stories).
• Collaborate with Dev, QA, UX and stakeholders to reflect product functionality in docs.
• Lead and facilitate meetings to gather needs, plans, estimates and issues.

Skills

Communication skills

Teamwork

Technical expertise

Work authorization

Education

Bachelor’s degree

Relevant field preferred

Tools

Azure DevOps

Jira

Confluence

SharePoint

Visio

Lucidchart

Power BI

Job description

United Airlines seeks an Analyst – Information Technology to perform requirements analysis, document processes, and craft user stories within an Agile environment. You will collaborate across development, QA, UX, and business stakeholders to ensure accurate documentation and clear communications.

Responsibilities include facilitating meetings, producing documentation, and supporting testing and release processes.