IT Analyst III

Kaleida Health; Buffalo (NY); On-site; USD 99,469 - 136,763; Full time

Job summary

Kaleida Health’s Information Technology department is seeking an IT Analyst III to provide expert IT support for assigned systems and assist with other systems managed by teammates at the Larkin Building, Exchange Street, Buffalo, NY. The role emphasizes subject‑matter expertise and secondary support across multiple platforms.

The position expects you to research design specifications, write test scripts, coordinate installations with user departments, and contribute to project work while

Qualifications

• Associate degree required, or 15 years of related IT/Healthcare experience in lieu of degree.
• IT-specific certification required.
• Minimum 3 years of information technology experience.

Responsibilities

• Research and write technical design specifications, flowcharts, and test scripts.
• Acquire and organize source material, including applicable specifications and technical write-ups.
• Coordinate system installations with user departments to ensure satisfactory results.
• Participate in smaller-scope portions of larger projects as assigned.
• Work with off-the-shelf systems and modify features.
• Provide end-user training on assigned systems, as needed.
• Collaborate with vendors on technical requests when applicable.
• Assist with developing and executing test plans in cooperation with the project team.
• Write reports for applications.
• Complete other duties as assigned.

Skills

IT experience

Healthcare IT

Certification

Education

Associate degree or 15 years experience in IT/Healthcare in lieu of degree

Job description

Job Overview

IT Analyst III – Full‑time, Shift 1 – Larkin Building @ Exchange Street, Buffalo, NY. The role provides IT support to assigned systems as a subject‑matter expert, and offers secondary support to other systems managed by teammates.

Responsibilities

• Research and write technical design specifications, flowcharts, and test scripts.
• Acquire and organize source material, including applicable specifications and technical write‑ups.
• Coordinate system installations with user departments to ensure satisfactory results.
• Participate in smaller‑scope portions of larger projects as assigned.
• Work with off‑the‑shelf systems and modify features.
• Provide end‑user training on assigned systems, as needed.
• Collaborate with vendors on technical requests when applicable.
• Assist with developing and executing test plans in cooperation with the project team.
• Write reports for applications.
• Complete other duties as assigned.

Qualifications & Credentials

• Associate degree required, or 15 years of related experience in IT or Healthcare in lieu of degree.
• IT specific certification: In Application Certification (or, if not available, equivalent expert knowledge of supported applications) required.
• 3 years of experience in information technology required.

Job Details & Compensation

Department: KH Information Tech Applications – Patient Access & Rev Cycle.
Standard Hours: 75.00 bi‑weekly.
Weekend/Holiday Requirement: No.
On‑call Required: Yes (no rotation).
Scheduled Work Hours:8a.m.–5p.m.Onsite.
Union Code: N00 – Non‑Union KH.
Requisition ID: 3523.
Grade: EX217.
Pay Frequency: Bi‑weekly.
Salary Range: $99,469.50 – $136,763.25 (determined by experience, qualifications, internal equity, and applicable collective bargaining agreement).