IT Analyst I

Kaleida Health; New York (NY); Hybrid; USD 71,000 - 98,000; Full time

Job summary

Kaleida Health in Buffalo, NY seeks an IT support specialist to serve as a subject matter expert for designated systems and provide secondary support to teammates. The role involves coordinating installations, creating technical designs, and assisting with testing plans and end-user training.

The position is hybrid, with standard hours 8a-5p, and requires an Associate degree or 5 years IT/healthcare experience.

Qualifications

• Associate of Applied Science or 5 years of IT/Healthcare experience in lieu of degree required.
• 1 year or less of experience in Information Technology in lieu of bachelor's degree required.

Responsibilities

• Provides IT support to assigned systems as a subject matter expert and secondary support to other systems.
• Coordinates system installations with user department and ensures satisfactory results.
• Manages testing plans, writes technical design specifications, flowcharts and test scripts.
• May train end users on assigned systems and work with vendors on technical requests.

Education

Associate of Applied Science or 5 years of IT/Healthcare experience in lieu of degree

Job description

Job Description

This position provides IT support to assigned systems as a subject matter expert and secondary support to other systems supported by teammates. Position researches and writes technical design specifications, flowcharts, and test scripts. Position acquires and organizes source material including applicable specifications and technical writeups. Coordinates the systems installation with the user department, ensuring satisfactory results. May participate in smaller-scope portions of a larger project as assigned. Works with off-the-shelf systems and modifies features. Responsible for end users' training on assigned systems, as needed. Works with vendors, depending on systems assigned, on technical requests. Assists with the development and execution of test plans in cooperation with the project team. May also be responsible for report writing in applications. Completes other duties as assigned.

Location

Location: Larkin Bldg @ Exchange Street

Location of Job : US:NY:Buffalo

Work Type : Full-Time

Shift 1

Education and Credentials

Associate of Applied Science or 5 years of related experience in IT or Healthcare experience in lieu of degree required. Certificate not required upon hire. If a certification is required to access build applications, attainment of the certification will be required to retain employment after the first 90 days.

Experience

1 year or less of experience in Information Technology in lieu of bachelor's degree required.

Working Conditions

Department : KH Information Technology Applications - Ancillary

Standard Hours Bi-Weekly : 75.00

Weekend/Holiday Requirement: No

On Call Required : Yes

With Rotation

Scheduled Work Hours: 8a-5p

Work Arrangement : Hybrid

Union Code : N00 - Non Union KH

Requisition ID# : 23181

Grade : EX213

Pay Frequency : Bi-Weekly

Salary Range: $ 70,995.21 - $97,618.46

• Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!