IT Analyst I - Cloud & Digital Modernization

CT; Hartford (CT); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Professional growth opportunities

Healthy work/life balance

Job summary

The State of Connecticut is seeking an Information Technology Analyst 1 to join the Agency Success team within the Department of Administrative Services. This position requires maintaining and supporting core IT systems while enhancing operational efficiency through modernization efforts.

A successful candidate will have significant experience in IT operations support, showcasing robust problem-solving and communication skills. This hybrid role encourages professional development and supports a healthy work-life balance.

Qualifications

• 5 years of experience in IT operations support or programming.
• 2 years in technical support roles like help desk functions.
• Experience in cloud technology troubleshooting is preferred.

Responsibilities

• Support and maintain core systems and applications.
• Assist with project implementations and system enhancements.
• Troubleshoot and resolve hardware and software problems.

Skills

Problem-solving

Technical support

Communication skills

Cloud technology applications

Education

Bachelor's degree in IT or related field

Tools

Microsoft Power Platform

WordPress

Sitecore

Job description

The State of Connecticut is seeking an Information Technology Analyst 1 to join the Agency Success team within the Department of Administrative Services. This position requires maintaining and supporting core IT systems while enhancing operational efficiency through modernization efforts.

A successful candidate will have significant experience in IT operations support, showcasing robust problem-solving and communication skills. This hybrid role encourages professional development and supports a healthy work-life balance.