IT Analyst – 17468

Seneca Resources Company, LLC; Pensacola (FL); Hybrid; USD 41,000 - 55,000; Full time

Job summary

Seneca Resources seeks an IT Analyst - Desktop Governance & Compliance to support governance, risk, and compliance initiatives in a large enterprise desktop environment.

You will focus on privileged access management, access governance, audit readiness, and compliance reporting while collaborating with cross-functional IT, security, and business teams to strengthen controls and drive process improvements across end-user computing.

Qualifications

• Bachelor's degree in IT, business administration, risk management, cybersecurity, or related field.
• 5+ years IT experience supporting desktop infrastructure, governance, PAM, access governance, compliance, audit support, or risk management.
• Experience with PAM, elevated access administration, and access recertification processes.
• Experience with audit support, evidence management, and risk remediation.

Responsibilities

• Support enterprise access governance activities and privileged access reviews.
• Review elevated access requests for policy and risk alignment.
• Analyze desktop infrastructure and access controls for governance improvements.
• Develop and maintain compliance dashboards and SOPs.
• Utilize Excel for data analysis and reporting to support risk decisions.
• Assist audits with evidence management and remediation tracking.
• Participate in IT projects and cross-functional coordination.
• Collaborate with IT, security, compliance and business stakeholders.

Skills

Privileged Access Management (PAM)

Elevated workstation access

User entitlement management

Access recertification

Audit support & evidence management

Risk remediation & control validation

Microsoft Excel (pivot tables)

Governance reporting & dashboards

IT governance frameworks

ServiceNow/MyIT experience

Strong communication

Education

Bachelor's degree in IT or related field

Tools

ServiceNow

MyIT

Job description

Position Title: IT Analyst - Desktop Governance & Compliance

Location: Vienna, VA / Pensacola, FL (Hybrid)

Clearance Requirements: None

Position Status: Contract

Pay Rate: $30 - $40 per hour

Position Description

We are seeking an experienced IT Analyst - Desktop Governance & Compliance to support governance, risk, and compliance initiatives within a large-scale enterprise desktop environment. This role is ideal for professionals with expertise in desktop infrastructure, privileged access management (PAM), IT governance, audit readiness, compliance reporting, risk remediation, and access governance.

As a key member of the Desktop Governance & Compliance team, you will help strengthen security controls, support audit and regulatory compliance, validate privileged access, and drive process improvements that enhance operational efficiency across the end-user computing environment. This position offers the opportunity to collaborate with cross-functional IT, security, and business teams while contributing to enterprise-wide governance initiatives.

Key Responsibilities

• Support enterprise access governance activities, including privileged access reviews, entitlement validation, user access recertification, exception tracking, evidence collection, audit readiness, and remediation efforts.
• Review elevated access requests to ensure alignment with business requirements, security policies, risk standards, and compliance obligations.
• Analyze desktop infrastructure and access control processes to recommend governance improvements and strengthen preventive controls.
• Develop and maintain compliance dashboards, governance reports, Standard Operating Procedures (SOPs), and operational documentation.
• Utilize Microsoft Excel, including pivot tables and advanced reporting techniques, to analyze data, validate controls, and support risk-based decision-making.
• Support internal and external audits through evidence management, documentation, control validation, and remediation tracking.
• Participate in IT projects and process improvement initiatives by assisting with planning, implementation, tracking, and documentation.
• Collaborate with infrastructure, security, compliance, and business stakeholders to ensure consistent governance practices.
• Communicate technical concepts, findings, recommendations, and project updates effectively to both technical and non-technical audiences.
• Perform additional responsibilities as needed to support governance and compliance objectives.

Required Skills/Education

• Bachelor's degree in Information Technology, Business Administration, Risk Management, Cybersecurity, or a related discipline, or an equivalent combination of education and experience.
• 5+ years of IT experience supporting desktop infrastructure, IT governance, privileged access management, access governance, compliance, audit support, or risk management.
• Hands-on experience with:

• Privileged Access Management (PAM)
• Elevated workstation access administration
• User entitlement management
• Access recertification processes
• Audit support and evidence management
• Risk remediation and control validation

• Experience working with ServiceNow, MyIT, or comparable IT service management platforms.
• Strong proficiency in Microsoft Excel, including pivot tables, reporting, and data analysis.
• Experience creating governance reports, dashboards, compliance metrics, and operational documentation.
• Familiarity with IT governance frameworks, security controls, compliance standards, and audit processes.
• Experience supporting Agile and/or SDLC project environments.
• Strong analytical, organizational, problem-solving, and time management skills.
• Excellent written and verbal communication skills with the ability to interact effectively across technical and business teams.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Self-motivated professional capable of working independently while collaborating effectively in a fast-paced environment.
• Demonstrated ability to handle sensitive information with discretion and professionalism.

Preferred Qualifications

• Project Management Professional (PMP) certification or equivalent project management credential.
• Experience supporting enterprise desktop governance or end-user computing environments.
• Exposure to IT risk management, cybersecurity governance, or enterprise compliance programs.
• Experience identifying automation opportunities to improve governance processes and reduce manual effort.

About Seneca Resources

At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.