IT Analyst

Turnberry Solutions, Inc.; Monroe (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Healthcare package (medical, dental, 


Disability & life insurance

401(k) with match

Flexible time off & flexible work Arr.

Parental leave for salaried employees

Job summary

Turnberry Solutions, Inc. in Monroe, NC seeks an IT Analyst II to join the Business Transformation practice. You will diagnose challenges, support site infrastructure, and collaborate with multiple teams to drive improvements. Onsite work from Day 1 is expected.

Requirements include a high school diploma or GED, 5+ years IT experience across varied environments, and proficiency with Microsoft PCs, Windows, Linux, and Active Directory. Strong collaboration and communication skills are essential.

Qualifications

• High School Diploma/GED or higher.
• Five years of IT experience in Manufacturing, private, public, government, or military environments.
• Experience configuring, troubleshooting, and maintaining Microsoft PCs.

Responsibilities

• Configure, deploy, install, migrate, patch, replace, and triage site infrastructure: workstations, laptops, tablets, HP printers.
• Provide standard and local software support – Windows OS, Office, Linux, Lotus Notes DB.
• Configure and troubleshoot Active Directory in a complex AD environment.
• Interface with multiple support teams for client and business support.
• Maintain site dashboards for computers, printers, IT tickets, and PC/server vulnerabilities.

Skills

Interpersonal skills

Team collaboration

Written communication

Education

High School Diploma or GED

Five years IT experience in varied environments

Experience configuring, troubleshooting, and maintaining Microsoft PCs

Tools

Active Directory

Windows OS

Linux

Job description

Duration: 12+ Months
Location: NC-Monroe
Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As an IT Analyst II, you will join Turnberry's Business Transformation practice. Turnberry's Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives.

Responsibilities

• Configure, deploy, install, migrate, order, patch, replace, support, and triage Site Infrastructure as follows: workstations, laptops, tablets, and HP printers
• Provide standard and local Software Support -Windows OS and Office Suites, Linux, and Lotus Notes DB
• Configure and troubleshoot Active Directory in a complex AD environment
• Interface with multiple support teams for client and business support
• Maintain site dashboards for computers, printers, IT work tickets, and PC/server vulnerabilities

Qualifications

• Possess a High School Diploma/GED or higher (completed and verified prior to start)
• Five years of experience in Information Technology in a Manufacturing, private, public, government, or military environment
• Experience with configuring, troubleshooting, and maintaining Microsoft PCs

Preferred Qualifications

• Possess expertise equivalent to that which would be obtained in a Bachelor's degree or higher in Information Technology
• Combined experience with Linux Systems and Digital Transcription
• Cisco VOIP support experience for phones
• Excellent interpersonal, written, and team collaboration skills
• Minimum ten (10) years of IT experience

The salary range for this role is $50,000 to $75,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at [e-mail].
Onsite work expected - Day 1