IT Administrator II

TEKsystems; Kansas City (KS); On-site; USD 68,000 - 72,000; Full time

Job summary

TEKsystems is seeking an IT Administrator II to provide hands-on desktop support across the Kansas City headquarters and multiple locations in the assigned territory. You will be a key technical resource for end users, handle incidents, and support IT initiatives while coordinating with site leadership and employees.

The ideal candidate has a solid desktop support foundation, excellent customer service, and professional presence to support all levels of the organization, including executive

Qualifications

• Bachelor's Degree in Computer Science/IT/related field - OPTIONAL WITH ENOUGH EXPERIENCE
• 3-5+ years of desktop or deskside support experience
• Experience supporting Windows environments
• Strong troubleshooting and customer service skills
• Ability to manage multiple priorities independently
• Excellent written and verbal communication skills
• Experience supporting MacOS environments
• Executive or "white glove" support experience
• Experience supporting users in both office and manufacturing environments
• Experience supporting multiple locations or remote sites
• Exposure to project-based IT work

Responsibilities

• Provide desktop and deskside support for end users
• Troubleshoot hardware, software, printer, and connectivity issues
• Support both Windows and MacOS environments
• Manage and resolve tickets through the support queue
• Assist with onboarding and technology deployment for new hires
• Support board meetings, annual meetings, and executive technology needs
• Participate in IT projects and infrastructure initiatives
• Travel to assigned locations to provide onsite support and technology assessments
• Build strong relationships with site contacts and local leadership
• Identify and resolve technology issues proactively across supported locations

Skills

Active directory

apple ios

apple os

Desktop

Troubleshooting

Customer service

Hardware

Help desk

Help desk support

ms sql

ms access

Windows

Windows 10

Office 365

Support

Windows server

O365

Mac

android

Education

Bachelor's Degree in Computer Science/IT/related field

Job description

Description

TEKsystems' client is seeking an IT Administrator II to provide hands-on desktop support and technical assistance across the Kansas City headquarters and multiple manufacturing and office locations within an assigned territory. This individual will serve as a key technical resource for end users, support IT initiatives and projects, and build strong relationships with local site leadership and employees.

The ideal candidate will have a strong foundation in desktop support, excellent customer service skills, and the professionalism necessary to support all levels of the organization, including executive leadership when needed.

Key Responsibilities

• Provide desktop and deskside support for end users
• Troubleshoot hardware, software, printer, and connectivity issues
• Support both Windows and MacOS environments
• Manage and resolve tickets through the support queue
• Assist with onboarding and technology deployment for new hires
• Support board meetings, annual meetings, and executive technology needs
• Participate in IT projects and infrastructure initiatives
• Travel to assigned locations to provide onsite support and technology assessments
• Build strong relationships with site contacts and local leadership
• Identify and resolve technology issues proactively across supported locations

Skills

• Active directory, apple ios, apple os, Desktop, Troubleshooting, Customer service, Hardware, Help desk, Help desk support, ms sql, ms access, Windows, Windows 10, Office 365, Support, Windows server, O365, Mac, android

Top Skills Details

• Active directory,apple ios,apple os,Desktop,Troubleshooting,Customer service,Hardware,Help desk,Help desk support,ms sql,ms access,Windows,Windows 10,Office 365,Support,Windows server,O365,Mac,android

Preferred Background and Experience

Required Qualifications

• Bachelor's Degree in Computer Science/IT/related field - OPTIONAL WITH ENOUGH EXPERIENCE
• 3-5+ years of desktop or deskside support experience
• Experience supporting Windows environments
• Strong troubleshooting and customer service skills
• Ability to manage multiple priorities independently
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience supporting MacOS environments
• Executive or "white glove" support experience
• Experience supporting users in both office and manufacturing environments
• Experience supporting multiple locations or remote sites
• Exposure to project-based IT work

Ideal Candidate Profile

• Strong technical troubleshooting abilities
• High professionalism and executive presence
• Excellent customer service and communication skills
• A willingness to travel regularly
• The ability to work independently and manage their own territory
• Strong relationship-building skills
• Flexibility and adaptability in a fast-paced environment

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Kansas City, KS.

Pay And Benefits

The pay range for this position is $68000.00 - $72000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Application Deadline

This position is anticipated to close on Oct 23, 2026.

Workplace Type

This is a fully onsite position in Kansas City,KS.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.